Canada Customs changes training policy to make agents friendly
After allegations that its officers are unfriendly, which are entirely refuted by Agent Murray Swift, Canada Customs is changing its training policy to make their agents friendlier.
"The officers will be attending a series of workshops in which they will learn the merits of improving their interpersonal skills when dealing with people crossing into Canada," said Agent Swift.
When asked for specific details on the training, Agent Swift became very defensive and began repeating himself.
"The details are that it's a SERIES of workshops," he said. "I don't understand what's so hard to comprehend about that?"
Listen to the full story to hear the questions that Agent Swift had for This Is That.
This Is That is an award-winning satirical radio program that doesn't just talk about the issues, it fabricates them. Each week, hosts Pat Kelly and Peter Oldring introduce you to the voices and stories that give this country character in this 100% improvised send-up of public radio.