Spark

Emotional tech

This story first aired in May 2014. 'Emotion-sensing tech' can be used to respond to you more appropriately, but can it be used to improve your emotional intelligence?
Softbank Corporation's humanoid robot Pepper, unveiled Friday, June 6, 2014 in Tokyo. Pepper can read and respond to human emotions. (AP Photo/Koji Sasahara)

This story first aired in May 2014.

Innovations like facial recognition or biometric sensors promise a world of 'emotion-sensing tech' that knows how you feel. It can be used to respond to you more appropriately, but can it be used to improve your emotional intelligence? With interaction designer Jennifer Dunnam, user experience designer Don Norman, and human computer interaction expert Elizabeth Churchill.

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