Cross Country Checkup

'Hidden form of prejudice': Diversity trainers say solving police racism has no quick fix

Three reports released this week find that systemic bias against black and Indigenous communities is prevalent in the Toronto and Thunder Bay police departments. Can anti-racism training fix it? Experts say it's tricky.

Three reports critical of police renew racial tensions in Toronto and Thunder Bay

Shakil Choudhury, a Toronto-based consultant, has provided diversity and unconscious bias training to police and teachers. (Yvonne Bambrick/Submitted)

Against the backdrop of smoldering tensions over race and policing in Toronto and Thunder Bay, Ont., trainers and educators who specialize in anti-racism efforts caution that cultural sensitivity training for police officers is no quick fix.

"Our use of stereotypes is an unconscious habit. Like any habit, it's hard to break," said Shakil Choudhury, a Toronto-based consultant who has lead diversity training for about 25 years.

"You're not going to break the habit after one training [session],"

Police in Thunder Bay are under intense scrutiny over their interactions with Indigenous people, after two separate reports released this week suggested the police service in the northern Ontario city is rife with institutional racism.

The reports advised that both police officers and the civilian board, which oversees the police service, undertake cultural sensitivity training about Indigenous peoples.

Toronto police already conduct mandatory training on diversity and bias avoidance, but they are also under fire after the Ontario Human Rights Commission released statistics on Monday showing black people are "grossly overrepresented" in violent interactions with police.

The reports didn't surprise Choudhury, who has conducted diversity training for several police forces in Ontario and Alberta.

In a report released Wednesday, Ontario's independent police watchdog Gerry McNeilly said that there's a 'crisis of trust' between police and Thunder Bay's Indigenous community. (Matt Prokopchuk/CBC)

He says systemic racism is "pervasive" in policing and the criminal justice system in Canada, and it takes time and commitment from leadership to root it out.

"Like any other lesson we learned in school — whether it was math, learning to read, or write — it took repetition … It took a teacher to help us work through our mistakes," he said.

"Equally, that's how you're going to undo unconscious bias."

However, some anti-racism educators question the effectiveness of unconscious bias training.

According to Carl James, a York University professor who has published several reports about anti-black racism in education, research suggests that unconscious bias training hasn't produced desired results.

"We have heard over and over again that the police have had training. So the question is, why hasn't it produced anything different?"

'A hidden form of prejudice'

The problem, according to James, is a resistance to mandatory training.

"When people reluctantly sit in the place and are … given training, one would wonder how willing are they to really engage, in a deep way of thinking, through what ought to be dealt with," said James.

Choudhury, who has also trained teachers and health professionals, acknowledges participants in anti-racism workshops often feel defensive, "because they're basically waiting to be told that they're bad, they're wrong and they're racist," he said.

[Unconscious bias] is part of the human condition, and you can be trained to uncover it.- Shakil Choudhury

Choudhury tries to avoid the blame-game by explaining unconscious bias, which he describes as "a hidden form of prejudice."

"You don't have bias because you're a bad person," he said. "We've all been socialized in a system in which criminality and danger has been associated with the darkness of one's skin. That is an incorrect assumption, yet it is pervasive," said Choudhury.

Unconscious bias training programs, which are designed to expose people to deeply ingrained stereotypes they hold about everything from race to gender, have been rolled out to police forces across Canada and the United States.

Toronto Police came under scrutiny this week when a report from the Ontario Human Rights Commission found that a black person in Toronto is 20 times more likely than a white person to be shot by police. (Christopher Langenzarde/CBC)

Choudhury believes it's also important to teach emotional intelligence skills to police.

"Police officers very much feel highly criticized, and rightfully so ... But this [unconscious bias] is part of the human condition, and you can be trained to uncover it," says Choudhury.

But training for individual officers won't work, James suggests, unless the entire culture of an organization is examined for bias.

"One of the benefits might be a nice conversation — but a conversation toward what? Is it going to produce the changes necessary to provide a more effective organization that works with the community in less discriminatory ways?"

Policing solutions in Saskatoon

Métis entrepreneur and journalist John Lagimodiere believes police forces can change.

Lagimodiere led Indigenous awareness training for Saskatoon police in 2002 and 2003, after the practice of "starlight tours" — where officers would abandon Indigenous men, perceived as troublemakers, on the outskirts of town in the dead of winter — was exposed.

John Lagimodiere is the publisher/editor of Eagle Feather News. (Submitted by John Lagimodiere)

Police were taught Indigenous history, treaties, the Indian Act, and residential schools. Elders were invited to offer cultural teachings.

"All of Canada got robbed of the proper education about Aboriginal people," said Lagimodiere.

"It's not their [police officer's] fault they don't know. It's not their fault it's those perceptions and biases are in there, because they're born into them."

Lagimodiere recalls police responding positively, including one memorable follow-up with a long-serving sergeant.

"He said, 'That two days I spent with you changed the entire way I police,'" said Lagimodiere.

In the past decade, Saskatoon police have hired more Indigenous members and offered compulsory diversity training. The Saskatoon police chief began holding annual meetings with Indigenous elders. Police also helped erect a memorial to missing and murdered Indigenous women in front of police headquarters.

But Lagimodiere says the key changes need to be on the street.

"A lot of these guys [police officers] don't know where this pain in the community comes from," said Lagimodiere, who teaches police officers to approach Indigenous people they're investigating differently.

"If you can talk to them in a good way, without blaming these dudes … once they have a better perspective on it, things get better relationship-wise."


Duncan McCue

CBC host and reporter

Duncan McCue is host of CBC Radio One's Cross Country Checkup and a correspondent for CBC's The National. He reported from Vancouver for over 15 years, and is now based in Toronto. During a Knight Fellowship at Stanford University in 2011, he created a guide for journalists called Reporting in Indigenous Communities. Duncan is Anishinaabe, a member of the Chippewas of Georgina Island First Nation.