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Veterans Affairs case managers are feeling 'overwhelmed, frustrated,' says union president

1 year ago

7:32

Veterans Affairs case managers are feeling 'overwhelmed, frustrated,' says union president

1 year ago
News
Duration 7:32

Many Veterans Affairs employees have reported being overwhelmed by the number of veterans assigned to them. Virginia Vaillancourt, national president of the Union of Veterans’ Affairs Employees, tells Power & Politics: 'We've seen unfortunately too many veterans fall through the cracks, and too many case managers burning out because of it.'

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