Air travel, new passenger bill of rights

Radio Noon Montreal

In studio guest John Gradek (McGill lecturer on aviation) and call-in guest Scott Streiner (Chair and CEO of the Canadian Transportation Agency). OnJuly 15th, the federal government introduced new regulations to protect inconvenienced travellers. Can now receive compensation for problems such as delays, cancellations, being bumped and missing or damaged luggage. Europe has had similar legislation for years. How will it work in Canada and does it go far enough? We take your questions and hear your horror stories that turned that dream vacation into a nightmare.

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