STM chairman Philippe Schnobb on overcrowding and delays on public transit

Daybreak Montreal

The annual report from the Société de transport de Montréal says that even though people used the STM for more than 450 million trips last year, a lot of those riders were not happy with our public transit system. Overall complaints were up by 28% compared to 2017, and people sent in 46,075 complaints - most of which pointed to overcrowding on buses and to delays. We speak with Philippe Schnobb -- the chairman of the STM.

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