Nepal earthquake: Stranded Canadian says Ottawa not doing enough to bring citizens home

Canada is sending more relief supplies to earthquake-struck Nepal, promising to match donations to a fund specifically set up to help — and defending itself from claims that affected Canadians aren't getting the assistance they need.

Federal government says it is sending more aid and people, will match Canadians' donations

Canadians in quake-struck Nepal

7 years ago
Duration 2:42
Canadians trapped in Nepal criticize their treatment by the Canadian Consulate, CBC's Catherine Cullen reports 2:42

Canada is sending more relief supplies to earthquake-struck Nepal, promising to match donations to a fund specifically set up to help — and defending itself from claims that affected Canadians aren't getting the assistance they need.

The federal government will match - dollar-for-dollar - all eligible contributions to the Nepal Earthquake Relief Fund between April 25 and May 25, Foreign Affairs Minister Rob Nicholson announced Monday.

The government is also deploying relief supplies from emergency stockpiles in Mississauga, Ont., and Dubai to help meet immediate needs, including blankets, jerry cans, kitchen sets, hygiene kits, and tarps.

The government has already pledged $5 million in initial aid and has deployed advance elements of Canada's celebrated Disaster Assistance Response Team.

Nicholson, Defence Minister Jason Kenney and International Development Minister Christian Paradis gathered outside the House of Commons to announce the additional aid efforts.

Some $5 million in initial aid has already been committed, and advance elements of Canada's celebrated Disaster Assistance Response Team are also on their way.

Kenney said more than 40 Canadian Armed Forces personnel were aboard a C-17 Globemaster aircraft that's already been deployed, including 18 DART assessment team members, seven urban search and rescue team members, six medical personnel and one member of the Canadian Red Cross.

They were expected to arrive in Nepal by early Wednesday, but that depends on the condition of the airport in the capital city, which suffered some damage in the earthquake, Kenney said.

"So whether or not we will be able to land the C-17 at Kathmandu as scheduled remains to be determined."

Nepal's worst quake in 80 years

Saturday's magnitude-7.8 earthquake, centred outside the capital city Kathmandu, was the worst to hit the South Asian nation of 31 million in more than 80 years and has left more than 3,900 dead.

CBC News in Nepal

7 years ago
Duration 2:46
CBC's Glen Kugelstadt on the challenges facing trauma centre staff in Nepal 2:46

A Montreal woman trying to get home, meanwhile, said Ottawa isn't doing enough to help expats and travellers stranded in the stricken country.

Emilie-Anne Leroux said that while other countries have pulled out all the stops to get their citizens home, she and other Canadians haven't received so much as a phone call from officials despite having registered as being in Nepal.

Leroux, who is in Nepal working for the International Organization for Migration, says that's left some people feeling neglected and "very panicky."

"I feel like they haven't reached out any type of support or help," Leroux said from the UN House in the capital city of Kathmandu, where she and a handful of other Canadians have been staying and helping to co-ordinate aid efforts.

"It's just frustrating — compared to the Australian embassy, who have booked hotels, picked up people at their apartments, helped them get their (stuff) out and fly them home if they want to, I think the Canadian government is showing a very poor example of how much it cares for its citizens who choose to work abroad for development."

Mark McDermott, a professor at McMaster University in Hamilton who is in Nepal to hike to Everest Base Camp, said it was difficult to find the Canadian consulate in Kathmandu. The consulate turned out to be a small room in a medical clinic.

"A few Canadians there told us that the Consul would not let them sleep under a large eve as it was not allowable protocol. So we decamped to the U.S. Embassy," he said in an email from the U.S. Embassy in Kathmandu.

McDermott said he is safe with food, water, the Internet and telephone access along with space to sleep.

Consular officials have trouble getting there

Nicholson said consular officials are trying to get into the country to help, but they are having difficulty getting in.

Defence Minister Jason Kenney, centre, Foreign Affairs Minister Rob Nicholson, right, and Minister of International Development Christian Paradis, discuss Canada's response to the disaster in Nepal on Parliament Hill Monday. (Sean Kilpatrick/Canadian Press)

"We have an honourary consul I know has been working on this consistently since this tragedy has taken place, (and) we're making every effort to bring in consular officials as well," Nicholson said.

"They have made two attempts to land at the airport in Kathmandu and on both occasions they have been turned away, but we are determined we are going to get them there."

Foreign Affairs said there are 462 Canadians registered as being in Nepal, but cautioned that's only an estimate because registration is voluntary.

Leroux, 28, was trying to get back to Canada to be with her father, who is having heart surgery, when the earthquake hit.

She says the airline could only rebook her on a flight Wednesday and she can't afford an earlier, pricier ticket.

Master Cpl. Patryk Wegrzyn loads a CC-17 Globemaster at CFB Trenton, Ont., on Sunday as part of Canada's disaster relief response to earthquake-ravaged Nepal. (Lars Hagberg/Canadian Press)

Kenney said once the C-17 is relieved of its load of supplies, it would remain in the area to ferry Canadians who want to leave Nepal to nearby India. But that wasn't expected to happen until late Wednesday at the earliest.

A spokesman for Foreign Affairs said the government's Emergency Watch and Response Centre in Ottawa and Canadian offices abroad are working with local authorities and providing consular assistance to Canadian citizens.

To date, the department has deployed six additional people to the affected region, although they have been unsuccessful so far in reaching Kathmandu, said Nicholson.

"But they are going to get there."

Officials from Canada's sparsely staffed consular offices in Nepal were also continuing attempts to reach Canadians believed to be in the area, he added.

The Ontario government, where members of the legislature held a moment of silence to honour the victims, also added $1 million Monday to the Red Cross's relief efforts in Nepal.

Canadians awaiting news

Some Canadians are still anxiously awaiting news of relatives they hope survived the devastating quake. But others, like Faye Kennedy's family, have had long-awaited reassurances.

Government announces aid for Nepal RAW

7 years ago
Duration 8:59
Foreign Affairs Minister Rob Nicholson and Defence Minister Jason Kenney outline the disaster relief package being provided by the government of Canada for Nepal. 8:59

The Ottawa woman was trekking in Langtang National Park and hadn't been heard from since the earthquake. But her brother-in-law said Monday that Kennedy had been found.

"She is alive, was airlifted from Langtang National Park because of injuries, and is now in Kathmandu," Justin Piche said in an email. "We think she will be okay."