Incorrect voter information cards sent out to hundreds of Canadians
Some cards advise people to travel hundreds of kilometres from their home to vote
CBC News has learned that hundreds, perhaps thousands, of people may have difficulty casting a ballot in this election after receiving incorrect voter information cards.
Elections Canada says there's a problem in various parts of the country.
- Elections Canada error: Yukoners told to vote 590 km from home
- Elections Canada fixing mix-up, resending voter cards
- Elections Canada website glitches show some voters as unregistered
- Federal election 2015: Voter complains of problems at Elections Canada polling station
Voters in Yukon, B.C., and Saskatchewan say mistakes were made about polling station locations by the body that runs elections in this country. Elections Canada says more than 300 people in Yukon will be receiving new cards.
Some of the cards advised people to travel hundreds of kilometres from their home to vote on election day or in advance polls.
Elections Canada says it's investigating. Officials say they plan to reissue hundreds of voter information cards but they admit time is running out.
Diane Benson, a spokeswoman at Elections Canada, said reaching every elector is a complex process, and mistakes can happen. She said they rely on electors to reach out if they think there is a problem.
"If you get that voter info card, you're registered, but you think that that address doesn't seem right or the voting location doesn't seem right, we certainly want to hear from you and we encourage you to contact the returning office," she said.
Benson added that they are working to send out corrected voter information cards, which need to be mailed by Oct. 13 in order to get there by voting day.
Benson said voters can also check where their polling station is online.
Voter information cards are not required in order to cast a ballot, but contain information about the polling station's location.