What Canada could do to take advantage of the lull in COVID-19 vaccine shipments

While COVID-19 vaccination programs are well underway for high-risk populations, vaccine shipment reductions and ongoing uncertainty mean there is a lull — potentially for weeks or even months — before Canada sees a steady flow of supplies. So what can provinces do in the meantime to prepare for mass vaccination?

Community outreach, planning for more sites should now be underway, experts say

A pharmacist administers a dose of the AstraZeneca/Oxford COVID-19 vaccine at a vaccination pop-up site at the Al-Abbas Islamic Centre in Birmingham, England, in early February. (Oli Scarff/AFP/Getty Images)

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Canadians hoping to get vaccinated against COVID-19 are stuck in limbo across much of the country.

While vaccination programs are well underway for high-risk populations, shipment reductions and ongoing uncertainty mean there is a lull — potentially for weeks or even months — before Canada sees a steady flow of supplies.

The tide is set to turn eventually, with Prime Minister Justin Trudeau saying on Friday that he has assurance from Canada's two key suppliers, Moderna and Pfizer, that a combined six million shots are still coming down the pipe before the end of March. 

Multiple other vaccines could also gain a stamp of approval alongside the shots already being used. Paying into the World Health Organization co-led COVAX program is set to pay off and Canada recently inked a deal to produce millions of Novavax doses domestically.

That gets shots into the country. But what about getting shots in arms?

With a federal government goal in place to vaccinate all residents who want the shot by September 2021, and millions of Canadians longing for an end to the pandemic, this waiting period comes with an opportunity to scale up vaccination programs — before the bulk of shipments arrive on provinces' doorsteps.

Members of the public arrive to receive a dose of a COVID-19 vaccine at a temporary coronavirus vaccination hub set up at Villa Park football stadium in Birmingham, central England, in early February. (Jacob King/AFP/Getty Images)

Dr. Naheed Dosani, a Toronto-based palliative care physician and advocate for health justice, said Canada is in a "race against time" to build up community outreach, decentralize vaccination sites and combat vaccine hesitancy.

"We can't waste time. Every minute, every hour every day counts," he said. 

"Down the road, we don't want to look back and think in early February, we were kind of just waiting for vaccines, we could have done more to address education and provide information for our communities."

Decentralize vaccine sites

Other medical experts agree this lull period is critical, giving Canada a chance to learn from the successes of countries that are further ahead in their vaccination programs.

Earlier this month, Ontario's COVID-19 science advisory table released a report outlining takeaways from Israel, where roughly 80 per cent of older adults in the country are vaccinated as scientists there are tracking a drop in COVID-19 cases, hospitalizations and critical illness.

"Israel worked around the clock to vaccinate as quickly as possible," said Toronto-based geriatrician Dr. Nathan Stall, one of the table members.

And it goes beyond speed, he said.

Instead of just hospital or pharmacy-based vaccination sites, Israel created pop-up and drive-thru centres — leveraging teams of community-based nurses, physicians and other medical professions to vaccinate residents rapidly. 

People across the U.K. are being vaccinated in the community at sites like this pharmacy in London. (Dan Kitwood/Getty Images)

"We really, really want to try to decentralize vaccine sites away from hospital systems into the communities, and I think it's very, very important to engage community leaders, especially in areas in remote places where accessibility is a huge issue," said Dr. Sumon Chakrabarti, an infectious diseases physician at Trillium Health Partners in Mississauga, Ont.

"And you know, this is going to be absolutely key in getting as many Canadians vaccinated as possible."

That's the approach in the U.K. as well, where more than 10 million citizens have been vaccinated against COVID-19 to date.

The country is using a mix of community clinics and pharmacies, hospital sites and large-scale venues like sports stadiums, totalling around 1,500 sites, with mobile units planned for highly rural areas.

The goal, according to the U.K. government, was to have every resident living within roughly 16 kilometres of a vaccination centre.

What the world could teach Canada about COVID-19 vaccine rollouts

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Featured VideoCanada’s COVID-19 vaccine rollout has gotten off to a sluggish start, but there could be lessons to learn from countries such as Israel, which has vaccination clinics operating around the clock.

Provinces look to decentralization

Unlike the U.K., Canada has to contend with a population spread out over a vast geographic area. Even so, provinces are exploring decentralization in a variety of ways, although some frameworks are more fleshed-out than others. 

In Ontario, which began its vaccine rollout within the hospital system, regional public health units are  preparing and presenting vaccination plans, which may include work with community physicians and pharmacists, provincial officials told CBC News on Tuesday.

Saskatchewan has vaccination sites spread  across 10 different zones, with doses heading to more than 50 different communities, while Manitoba is primarily taking a "supersite" approach with large-scale vaccination clinics happening at several facilities like a gymnasium and convention centre, alongside the shots doled out by physicians, pharmacists and pop-up clinics.

Manitoba Premier Brian Pallister visits the province's new COVID-19 vaccination centre at Winnipeg's Convention Centre Friday. (John Woods/The Canadian Press)

Meanwhile, British Columbia's provincewide immunization plan notes 172 community-based vaccine clinics are  being organized and will be held at large facilities, including school gyms, arenas and convention centres.

"Mobile clinics in self-contained vehicles will be available for some rural communities and for people who are homebound due to mobility issues," the plan said, adding more details will be released before April.

On the East Coast, Prince Edward Island officials announced vaccine clinics in several cities set to launch in late February — and recently made changes to a law that comes into effect this month and will eventually allow pharmacists to provide COVID-19 vaccinations alongside their usual roster of shots.

Community-based approach

But ensuring that community clinics can offer vaccines widely and efficiently requires significant planning beyond finding buildings or hiring staff.

"This short amount of time, until the next series of vaccines are rolled out in large numbers, is the time to develop those prototype clinics — if you haven't done them — to make sure you've got a vaccination recording system in place and have all your communications sorted out," said Dr. Joanne Langley, a pediatric infectious disease specialist at the Halifax-based Canadian Center for Vaccinology

Multiple experts who spoke to CBC News stressed that communication needs to include trusted community leaders, culturally sensitive messaging and information about vaccine programs provided in a variety of languages.

Community outreach crucial in vaccination campaigns, physician says

3 years ago
Duration 0:42
Featured VideoToronto-based physician Dr. Naheed Dosani says during this lull period when Canada is waiting on a steady supply of vaccine shipments, it's crucial to reach out to communities, provide educational materials and combat vaccine hesitancy.

"You can have some person on TV just talking, telling you to get vaccinated, but it's different if you have somebody who's trusted in the community, whether it's a community member, priest, doctor that you know," said Chakrabarti.

In the Toronto area, Dosani said there's a groundswell of innovation and support from local organizations, with community health centres already working to address vaccine hesitancy among communities where it is common — and rooted in long-standing trauma and distrust of the mainstream medical system.

But governments need to support those efforts as well, he said. 

"If we are taking an equity-based approach, what that means is putting more resources and supports in place so that the people who are less likely to take the vaccine get the supports and education that they need to so that they do take the vaccine."

Booking system hiccups

As vaccination campaigns scale up to include more members of the community, building large-scale booking systems has been a key priority in different countries to manage the massive number of appointments.

Earlier this year, Canada's federal government awarded international accounting firm Deloitte a multimillion-dollar contract to build a national computer system to manage the COVID-19 vaccine rollout.

But there may be lessons to learn there, too. South of the border, the same system is being used in multiple states, with U.S. media outlets reporting that it's proving buggy and unreliable

Meanwhile, in some areas of Florida, other types of online-only booking systems have sparked frustration among seniors — the age group most at risk of dying from COVID-19 — and led to reports of people stuck refreshing web pages to snag one of the limited spots or flying in from abroad to get vaccinated.

Moderna delays and COVAX doses add to Canada’s vaccine rollercoaster

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Featured VideoThere is renewed uncertainty around delivery dates and amounts of Moderna vaccines for Canada. While Ottawa has secured more AstraZeneca doses, some criticize the plan to draw supplies from the COVAX vaccine-sharing initiative.

Those approaches require computer literacy and cause unnecessary chaos, Stall said. 

"My fear is you're going to have a vaccine booking system that's going to be like purchasing playoff tickets for a sports team where everyone's going to line up, crash the system, try and book as fast as they can," he said.

"And you're going to leave behind the people who need the vaccine the most."

Yet, even more traditional booking methods can come with hiccups.

Prince Edward Island set up a dedicated phone line so anyone aged 80 or older can start booking COVID-19 vaccine appointments, seven days a week. It's already so popular that seniors are struggling to get through, prompting the province to boost the number of people taking the calls and, soon, to start offering online booking options as well. 

How and when to book a COVID-19 vaccine appointment for Islanders over 80

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Duration 6:26
Featured VideoIslanders can book appointments now by phone by calling 1-844-975-3303, but there are a lot of callers this week. An online booking option may be ready next week, Dr. Heather Morrison says.

Sustain public health measures

With so many facets to a vaccination rollout, at a scale and speed Canada hasn't experienced before, the process is rife with challenges — but that's where this lull might  come in handy.

"I appreciate that we don't have an adequate supply yet to be vaccinating the general public," Dosani said. "But there is a lot of time that's just passing right now that can be used for things like public education."

Officials are also stressing the need to maintain now-engrained precautions to keep the coronavirus at bay while Canadians await widespread inoculations.

Outbreaks keep happening throughout the country in high-risk populations and communities, including long-term care homes, correctional facilities, Indigenous communities and in remote areas, said Dr. Theresa Tam, Canada's chief public health officer, in a statement on Thursday.

"These factors underscore the importance of sustaining public health measures and individual practices and not easing restrictions too fast or too soon," she said.

"This is particularly important in light of the emergence of new virus variants of concern that could rapidly accelerate transmission of COVID-19 in Canada."

It's a tense time, but light at the end of the tunnel may be closer than it seems.

"Our job is to keep ourselves and our families safe until we get that vaccine," Langley said.

"And once it's rolled out in the whole population, we'll be in a different place."

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Lauren Pelley

Senior Health & Medical Reporter

Lauren Pelley covers health and medical science for CBC News, including the global spread of infectious diseases, Canadian health policy, pandemic preparedness, and the crucial intersection between human health and climate change. Two-time RNAO Media Award winner for in-depth health reporting in 2020 and 2022. Contact her at:

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