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Skiers, snowboarders complain of refund headaches with Vail Resorts
Dozens of people who thought they were eligible for refunds on season passes at Whistler Blackcomb they couldn't use because of injury or COVID-19 closures have complained about poor communication and a lack of clarity about the B.C. ski resort's refund policies.

Caroline Barghout
Canada -British Columbia ||

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Newlyweds say they're shut out of buying a house after credit report mix-up

Rosa Marchitelli
Canada -Calgary ||

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Credit report mix-up leaves Ottawa couple priced out of housing market | Go Public
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Terminal cancer patient denied magic mushrooms after Health Canada rule change

Caroline Barghout
Health ||

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Walmart ships fraudulent order to hacker's address then leaves customer to recoup cost
A Walmart customer says the company left him in the lurch after someone got into his online account and went on a shopping spree. He says he warned Walmart there was a problem, but after one of the orders was delivered to the fraudster, the retailer told the customer he was on his own to recoup the loss.

Rosa Marchitelli
Business ||

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The National | Protest convoy aftermath, Russia-Ukraine, Beijing 2022 wraps
Feb. 20, 2022 | The cleanup begins after police clear protesters from downtown Ottawa. Growing concern that a Russian invasion of Ukraine could be imminent. Plus, the highs and lows of the 2022 Beijing Games as a second COVID Olympics wrap up.

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Collection agencies hound seniors for rental water heater they never agreed to
An Ontario couple says they were harassed by collections agencies — sent after them by Reliance Home Comfort — that claimed the pair owed nearly $700 for a water heater rental that they never knew about. Their lawyer says Reliance has no grounds to go after them, and due diligence is key to protect homebuyers.
Kimberly Ivany
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Air Canada abandons 14-year-old at Toronto airport after cancelling her flight

Rosa Marchitelli
Business ||

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Sleepless nights and no satisfaction: Buyers get runaround returning GhostBed mattresses

Erica Johnson
Canada -British Columbia ||

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Enterprise dings woman who rented truck on sunny day more than $5,500 for hail damage

Erica Johnson
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Locked out of Facebook, musician struggles to get account restored

Dianne Buckner
Business |

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Got something in self storage? What you need to know amid rising thefts

Erica Johnson
Canada -British Columbia ||

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Cherished belongings stolen from self-storage despite security claims | Go Public

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Baby diagnosed with a sprain had actually suffered a stroke

Dianne Buckner
Business |

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Banks blame customers duped by fake cheques in online job scams

Erica Johnson
Canada -Toronto ||

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Bank blames customer for fake cheque from job scam | Go Public

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Small business owners defrauded, then left by banks to take $23K loss

Rosa Marchitelli
Business ||
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Civil suit alleges 2 Victoria real estate agents drugged and sexually assaulted their client

Erica Johnson
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2 Victoria real estate agents deny drugging and sexually assaulting client

Erica Johnson
Canada -British Columbia |

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Enterprise charges customer more than $3,300 for damage incurred after truck returned

Erica Johnson
Canada -Toronto ||

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Man charged $3,300 for damage after rental truck returned | Go Public
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Instacart 'shoppers' baffled by shrinking paycheques

Dianne Buckner
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Family blindsided after marketing company, funeral home cash in on father's obituary

Rosa Marchitelli
Canada -Toronto ||

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Civil suit alleges 2 Victoria real estate agents drugged and sexually assaulted their client | Go Public
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Man hires paralegal to handle his divorce — discovers he's still married

Rosa Marchitelli
Canada -Edmonton |

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$1,600 taken from customer's account — and her bank won't say why

Erica Johnson
Business ||

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Bank removes $1,600 from woman’s account without explanation | Go Public

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Customers call out banks for increasing fees during pandemic while profits are up

Erica Johnson
Business ||