Why the TTC is flooded with noise complaints from residents along Bloor-Danforth line

Since the beginning of the month, Torontonians who live near the Bloor-Danforth line have sent the TTC over 100 complaints about increasingly noisy trains.

Noise from wheels a perennial problem for subway trains, but fall weather makes it worse

James Reynolds says the sound of wheel flats thunking on the tracks near his house has been louder than ever this past fall. (CBC)

The TTC knows it hasn't been the perfect neighbour to residents along Line 2 lately.

Since the beginning of the month, Torontonians who live near the Bloor-Danforth line have sent the transit agency over 100 complaints about increasingly noisy trains.

Their issue? Loud thudding noises, which are the result of steel subway wheels getting flattened out and thunking against the steel tracks.

Wheel flats happen, explained Ross, when there isn't enough friction between the wheels and the rails, causing the train's computer to activate the emergency brake, which leads to the wheels skidding and losing their "trueness," or perfectly round shape.

That lack of friction can happen when steel rails are over lubricated, or, as often happens in the autumn, when rain and leaves get onto the tracks.

"If you get enough of these flats, it's incredibly loud, and shakes the tunnel," said Brad Ross, executive director of corporate communications at the TTC.  

James Reynolds, who lives near Main Street station, says this past weekend was the worst the noise has ever been in his 11 years of living in the area.  

"My whole house vibrated when a train would go by," he said.

Autumn leaves exacerbate the issue

Reynolds has been aware of the train noise since moving in, but says things improved a few years in after local councillor Janet Davis worked with the TTC.  

This past month, he said, things have gotten bad again.

"I knew right from the sound that it was wheel flats," said Reynolds, adding that it's so loud now that guests won't be able to stay in the basement because of the noise.

Coun. Janet Davis and James Reynolds listen as a train rumbles by. 'It just never ends when a train goes by,' said Reynolds of the noise. (CBC)

The trains have to be taken out of service and the wheels ground back into a circle, something Ross says the TT​C is doing as fast as it can.

"We've got two yards in which we bring these trains in," he said. "It is time consuming, so it's not something that is going to happen overnight."

Ross also said that to mitigate the issue, the TTC is avoiding running trains with flats on Line 2 during evening hours when people are more likely to be home.

Hot spot for noise in the city's east end

Outgoing Coun. Janet Davis told CBC that the noise is at its worst in her ward, between Main Street and Woodbine stations, because the tunnel in that section is made of metal.

"All of the subway systems that are a certain age are dealing with [flats]," said Davis. "Our problem here is that it's not a concrete tunnel so it's worse as a result."

For the 15 years that she has been councillor, she's met at least yearly with residents concerned about noise and vibration.

"What [the TTC] has got to do right now is improve their capacity to grind those wheels, get them off the trains," she said, adding that new technology that identifies flats has improved things somewhat. 

"There really isn't a permanent solution to this, sadly," said Davis.


To encourage thoughtful and respectful conversations, first and last names will appear with each submission to CBC/Radio-Canada's online communities (except in children and youth-oriented communities). Pseudonyms will no longer be permitted.

By submitting a comment, you accept that CBC has the right to reproduce and publish that comment in whole or in part, in any manner CBC chooses. Please note that CBC does not endorse the opinions expressed in comments. Comments on this story are moderated according to our Submission Guidelines. Comments are welcome while open. We reserve the right to close comments at any time.