Find yourself losing compensation or benefits after minimum wage hike? Here's what you can do

There is no quick and easy fix for workers who suddenly find themselves losing compensation or benefits as part of employers' pushback against Ontario's minimum wage hike, experts say.

Four days into the unprecedented hike, some workers are feeling the blowbacks

A woman walks past a "help wanted" sign in Ottawa. (Chris Wattie/Reuters)

There is no quick and easy fix for workers who suddenly find themselves losing compensation or benefits as part of employers' pushback against Ontario's minimum wage hike, experts say. 

Four days into the unprecedented hike from $11.60 to $14 per hour, some workers are being subject to blowback from the legislation meant to protect them from precarious work.

One Tim Hortons franchise has cut back on benefits to compensate for lost profits.

"These changes are due to the increase of wages to $14.00 minimum wage on January 1, 2018, then $15.00 per hour on January 1, 2019, as well as the lack of assistance and financial help from our Head Office and from the Government," the Cobourg franchise owners, who are also heirs of the company's co-founders, said in a letter to employees.

A picture of the document, obtained by CBC News, outlines cuts to paid breaks due to Ontario's minimum wage hike. Employees at Tim Hortons say they were told to sign.

Paid break times are nixed, among other losses. 

Employment and labour lawyer Jason Beeho, a partner with Levitt LLP, said these changes are the company's prerogative. 

"Short of this being a dramatic reduction of compensation and benefits, these types of changes are at the discretion of the employer," he told CBC News.

​Constructive Dismissal Claim

But if a worker believes that, when quantified, any rollbacks they are facing constitute a dramatic reduction, they can pursue a constructive dismissal suit. That's when an employee argues that the changes are so significant they constitute a fundamental change in the position. Experts say both the threshold and the risk for this argument are high.

"When you have incremental changes being made and they net out to less than 5 per cent, even 10 per cent, of the employee's overall compensation, there isn't a great argument to be made," Beeho said. 

In this type of suit, the worker is essentially saying that the contract is over and is asking for a termination package. So, "if you sue for constructive dismissal and you lose, you get nothing and you're also out of a job," employment lawyer Ryan Wozniak said. 

Even if the worker successfully argues a constructive dismissal case, the end result would still be a lost job. 

Civil Court vs. Ministry of Labour Complaint 

If a worker chooses to, nonetheless, go the way of a constructive dismissal case, there are two main avenues of recourse; a civil court case or a Ministry of Labour complaint. 

While a complaint under the Employment Services Act is typically cheaper and "marginally quicker," Wozniak said it's usually a smaller payout.

"The Employment Standards legislation provides minimum standards not maximum standards, so it's the floor and common law provides the ceiling," he said.

Complaints not anonymous

The Ministry of Labour invites employees who think their employer has not followed the Employment and Standards Act, regarding constructive dismissal or any other violation, to file a claim and it will investigate on a case-by-case basis.

But workers sometimes stay away from these complaints because they are not anonymous, employee advocate Deena Ladd said. 
Deena Ladd, head of the Workers' Action Centre, thinks the minimum wage hike will normalize a "decent standard" of labour rights. (CBC)

Ladd is the co-ordinator of Workers' Action Centre, a non-profit that advocates for workers' rights. She said that organizations like hers can provide one-on-one support for workers facing sudden changes in their employment. 

"Each person's situation is completely different," she said in an interview. "It could be a situation where someone may be not getting paid overtime or maybe their employer is not willing to pay them the $14 or is rolling back another benefit or another condition of work." 

"The first thing is to get some advice that we can work with you to figure out what to do in these situations," she said.

The organization offers to help employees file complaints and communicate with the employer on behalf of the employee, as well as provides legal referrals and more. 

Other legal avenues

Wozniak said that while a constructive dismissal claim may be the most obvious route to go in these cases, there may be other legal avenues that could be explored.

For instance: "If people are required to work more because they've now absorbed someone else's job duties because that person has been let go, they could potentially make an overtime claim," he said.

It depends on how the employer pushes back against the legislation, he explained.

But despite the rocky start, Ladd said she is optimistic that the majority of employers will get on board with the changes.

"This is about pushing for a minimum wage that is poverty-free," she said. "That's a Canadian value."

Are you a worker earning minimum wage and have had your compensation or benefits change? Email us at


  • A previous version of this story said that employees of the Tim Hortons franchise will no longer have a paid day off following the death of a family member. In fact, that benefit will continue.
    Jan 04, 2018 7:59 AM ET