e-Notification system smooths transitions between home and hospital
The North East Community Care Access Centre's e-Notification information sharing project recently won the System Partnership Award at the Ontario Association of CCAC's Awards for Excellence Banquet.
The chair of the e-Notification Steering Committee said the process starts by a notification being sent when a CCAC patient goes to the hospital.
"That notification shows up right in the computer system … that the CCAC care co-ordinators use every day," Peter Taylor explained.
The CCAC is sent updates if a patient is admitted to or when they are discharged from the hospital, he said.
The hospital is also informed if the patient is connected to the CCAC, so they know "they're dealing with somebody who's getting care in the community," he said.
Taylor said the process allows both the hospital to know what care the patient is receiving, and also helps care workers with the CCAC know when their clients have been admitted to hospital.
"It's a lot less work to do, and it's a lot more accurate," he said.
The program has been implemented at 24 different hospitals in northeastern Ontario.