PEI

UPS to deliver U.S. parcels to the Maritimes 1 day faster

Residents of the Maritimes who like to shop from U.S. retailers online are getting their purchases one day earlier through the United Parcel Service, according to the company.

No additional charge to customers for faster delivery

Online shoppers in eastern Canada, including P.E.I., are getting their U.S. shipments one day earlier after a route rejig at UPS, according to the company. (iStock)

Residents of the Maritimes who like to shop from U.S. retailers online are getting their purchases one day earlier through the United Parcel Service, according to the company.

"E-commerce is growing substantially at 16.1 per cent in Canada and that's in the top five of the world, so this is something that lines up beautifully to give our customers what they want … We're giving them more value," said UPS international marketing manager David Rosenberg. 

Starting last month, the company reorganized its shipping routes so customers in Prince Edward Island, Nova Scotia, New Brunswick and Quebec now get their U.S. shipments within one to six business days on average, according to UPS. 

UPS says the improved service time didn't require additional hiring, new investments or extra charges to customers. (Mike Segar/Reuters)

"We constantly review our procedures and we were able to find a different way to get our customers their shipments a day faster without incurring any additional new hires or any additional assets or purchases," said Rosenberg.

More efficient routes

He said there's no additional charge to customers for the faster delivery either.

"We've gotten creative in finding additional ways to handle the same volume to the same destination and do it through a more efficient route." 

E-commerce is up 16 per cent in Canada, according to UPS, one of the top five countries in terms of online buying in the world. (The Associated Press)

UPS said this is a valuable time savings for eastern Canadian customers. Six million parcels are shipped from the U.S. into Canada each year, according to the company. 

"I think that if you can do anything to improve the service that you offer your customers without increasing the cost I think that's a win for everybody involved," said Rosenberg.