Ottawa

Steering glitch forces dozens of STO buses off the road

Dozens of Société de transport de l'Outaouais (STO) buses could be off the road for weeks after being pulled out of service for emergency inspections.

57 of Outaouais transit agency's 345 buses pulled out of service, potentially for weeks

Dozens of Société de transport de l'Outaouais (STO) buses could be off the road for weeks after being pulled out of service for emergency inspections.

Nine public transit agencies across Quebec have pulled buses made by Saint-Eustache manufacturer Nova Bus between 2016 and 2019 after the company said it found a problem with the vehicles.

"We recognized that we had an issue with the power steering yesterday," said STO general manager Marc Rousseau. "We started to do some inspections during the evening, and we discovered ... there was a potential issue, and then we decided to ground the 57 vehicles."

Marc Rousseau, general manager of the STO's customer relations technical committee, says it 'could be weeks' before 57 buses are back on the roads. 0:36

As a result, the STO, which has 345 buses in its fleet, was forced to cancel 37 trips Friday afternoon. Some trips were also cancelled Friday morning.

Rousseau said the agency isn't anticipating any shortages over the weekend, but will have to decide how to minimize disruptions come Monday morning.

Passengers told CBC that while the bus shortage is inconvenient, they'd rather be safe than sorry.

57 STO buses in western Quebec were pulled off the road for emergency inspections, leaving some commuters facing longer commutes. 0:44

About the Author

Krystalle Ramlakhan is a multi-platform journalist with CBC Ottawa. She has also worked for CBC in P.E.I., Winnipeg and Iqaluit.

Comments

To encourage thoughtful and respectful conversations, first and last names will appear with each submission to CBC/Radio-Canada's online communities (except in children and youth-oriented communities). Pseudonyms will no longer be permitted.

By submitting a comment, you accept that CBC has the right to reproduce and publish that comment in whole or in part, in any manner CBC chooses. Please note that CBC does not endorse the opinions expressed in comments. Comments on this story are moderated according to our Submission Guidelines. Comments are welcome while open. We reserve the right to close comments at any time.