A look inside the Ottawa air traffic control centre
'The view is amazing, you can't beat it anywhere in Ottawa'
The last two weeks of winter storms, freezing rain and bone-chilling temperatures have slowed operations at the Ottawa International Airport, but the action never stops in the control tower.
Air traffic controller Suzanne Léger said even on a day with a lot of cancellations, everyone stays focused.
"You can see everybody is looking outside and doing what they need to do. Even when it is not busy, it is very focused here," she said.
Despite the challenges, she said she loves the job.
"The view is amazing, you can't beat it anywhere in Ottawa," she said.
"The work environment is really relaxed considering what we do."
Charles Roberts comes from a family in aviation and initially wanted to be a commercial pilot.
But he was approached to consider a career in the tower instead of the air, and he took it.
He said he likes the challenge it brings.
"That is the thing about the job, every day is different," he said.
The Ottawa tower, which is managed by Nav Canada, has a vast array of technology to handle all of the planes within 11 kilometres of the airport.
But Roberts said they still rely on binoculars and the panoramic views from the tower.
"We use all the tools that we have. When you work in a tower you are using your eyes."