Ottawa

Kanata commuters fuming after bus no-show

Commuters who work in a Kanata industrial park say they are furious after an OC Transpo bus scheduled to drive by their workplace has left them stranded two days in a row.
Tech workers say OC Transpo bus isn't making stops through industrial park. 2:39

Commuters who work in a Kanata industrial park say they are furious after an OC Transpo bus scheduled to drive by their workplace has left them stranded two days in a row.

Hans Liem said he left his office at Entrust Technologies on Innovation Drive at 5:20 p.m. on Monday to catch the 169 bus scheduled for 5:38 p.m.

After it failed to appear, he waited in the cold for the next bus, scheduled to arrive at 6:11 p.m.

"It never showed up," said Liem, who said his body was shaking and his fingers and toes were freezing as he waited in vain.

He walked to March Road to catch another bus — Route 93 — scheduled to come at 6:35 p.m. But it didn't arrive until 7:08 p.m.

It wasn't until 9 p.m. that Liem got to his east-end Ottawa home.

OC Transpo apologized for the inconvenience and said it was working to ensure customers along Innovation Drive received their scheduled service.

'It's completely unacceptable'

But the next day, Liem said the bus again failed to show up.

"This is completely unacceptable. It's crazy," he said.

Sevenge Safarova, also works in the area and waited for the buses that failed to arrive. She made the same walk to March Road, but by then her husband had driven all the way from Merivale Road and rescued her.