Ottawa

Greyhound leaving downtown Ottawa bus terminal

Greyhound buses will no longer be operating out of Ottawa Central Station on Catherine Street, the transportation company announced Thursday.

Company says Ottawa will continue to be 'vital' part of its network

Greyhound says it won't be resuming operations out of Ottawa Central Station on Catherine Street. (Jean Delise/Radio-Canada)

Greyhound buses will no longer be operating out of Ottawa Central Station on Catherine Street, the transportation company announced Thursday.

In May, Greyhound halted all its routes across Canada because of the COVID-19 pandemic, and none of the routes have yet resumed.

In an email to CBC News on Thursday, spokesperson Crystal Booker said Greyhound will no longer operate from the station on Catherine Street, but didn't specify a new location.

"Ottawa will continue to be a vital part of our network," wrote Booker. "As we work through the impact of the pandemic on our business, we will communicate well in advance our new location prior to a startup date." 

The downtown terminal opened in 1972, and Greyhound began operating from there in 1994, said Booker.

The Greyhound bus terminal is located at the Ottawa Central Station on Catherine Street. The company hasn't announced where it will operate out of next. (Jean Delise/Radio-Canada)

Booker said the company is using this time to make sure its future Ottawa location will meet the needs of customers and Greyhound.

Greyhound declined an interview. But in a followup email asking whether Ottawa employees will be affected by this decision, Booker said Greyhound employees have been impacted by the suspension of operations since May. 

"Terminal employees are provided by a third party contractor and are also impacted during suspension of service," she said.

CBC has contacted Stewart Robertson of the Crerar Group of Companies, which owns the station, and is waiting to hear back.

Other bus companies serving northern Ontario and Quebec including Ontario Northland, Autobus Maheux and Transcollines are listed on the downtown station's website as operating out of the terminal. Those companies appear to currently offer trips from Ottawa through online booking.

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