Greyhound leaving downtown Ottawa bus terminal

Greyhound buses will no longer be operating out of Ottawa Central Station on Catherine Street, the transportation company announced Thursday.

Company says Ottawa will continue to be 'vital' part of its network

Greyhound says it won't be resuming operations out of Ottawa Central Station on Catherine Street. (Jean Delise/Radio-Canada)

Greyhound buses will no longer be operating out of Ottawa Central Station on Catherine Street, the transportation company announced Thursday.

In May, Greyhound halted all its routes across Canada because of the COVID-19 pandemic, and none of the routes have yet resumed.

In an email to CBC News on Thursday, spokesperson Crystal Booker said Greyhound will no longer operate from the station on Catherine Street, but didn't specify a new location.

"Ottawa will continue to be a vital part of our network," wrote Booker. "As we work through the impact of the pandemic on our business, we will communicate well in advance our new location prior to a startup date." 

The downtown terminal opened in 1972, and Greyhound began operating from there in 1994, said Booker.

The Greyhound bus terminal is located at the Ottawa Central Station on Catherine Street. The company hasn't announced where it will operate out of next. (Jean Delise/Radio-Canada)

Booker said the company is using this time to make sure its future Ottawa location will meet the needs of customers and Greyhound.

Greyhound declined an interview. But in a followup email asking whether Ottawa employees will be affected by this decision, Booker said Greyhound employees have been impacted by the suspension of operations since May. 

"Terminal employees are provided by a third party contractor and are also impacted during suspension of service," she said.

CBC has contacted Stewart Robertson of the Crerar Group of Companies, which owns the station, and is waiting to hear back.

Other bus companies serving northern Ontario and Quebec including Ontario Northland, Autobus Maheux and Transcollines are listed on the downtown station's website as operating out of the terminal. Those companies appear to currently offer trips from Ottawa through online booking.

Add some “good” to your morning and evening.

A variety of newsletters you'll love, delivered straight to you.

Sign up now


To encourage thoughtful and respectful conversations, first and last names will appear with each submission to CBC/Radio-Canada's online communities (except in children and youth-oriented communities). Pseudonyms will no longer be permitted.

By submitting a comment, you accept that CBC has the right to reproduce and publish that comment in whole or in part, in any manner CBC chooses. Please note that CBC does not endorse the opinions expressed in comments. Comments on this story are moderated according to our Submission Guidelines. Comments are welcome while open. We reserve the right to close comments at any time.

Become a CBC Member

Join the conversation  Create account

Already have an account?