Internet, cellular service issues hit Ottawa area
Cause not yet known, says Bell Canada
Bell Canada says the cause of service disruptions in parts of eastern Ontario and western Quebec Thursday afternoon is under investigation.
Its official Twitter support account started getting tweets from users reporting issues in Toronto, Ottawa, Gatineau and other communities across the two provinces at about 11:20 a.m.
A Bell spokesperson said around 1:25 p.m. that the brief service disruption was over and the company was looking into what happened.
Some people tweeted they were still having problems after that announcement, however.
Still down in Kemptville—@sarstephie
Still down here in Gatineau—@Ready2Drift
Telus, meanwhile, said there's an issue affecting several carriers in eastern Canada.
We're aware of a wireless issue impacting several carriers in Eastern Canada. Our team is already investigating and services will be restored as quickly as possible. Thank you.—@TELUSsupport