Nova Scotia

N.S. family doctors can connect with specialists virtually via health-care software

Nova Scotia Health has partnered with local health-care software company Virtual Hallway for a six-month pilot program to help reduce wait times and improve health-care experiences for providers and patients.

Virtual Hallway sets up phone consultations with psychiatrists, gynecologists and other experts

A file photo shows a person at a computer offering tele-health services. (811 Nova Scotia)

Nova Scotia Health has launched a six-month pilot program with a local health-care software company that matches family doctors with specialists for consultations through a system called Virtual Hallway. 

The aim is to improve patient access to specialist care through phone consultations between family doctors and specialists. 

Nova Scotia Health said in a news release the partnership wants to explore ways to reduce wait times and improve the health-care experience for providers and patients alike. 

The health authority began testing the software in May through their innovation hub. Since then, more than 500 consultations have occurred between family doctors and specialists. 

"It's a win-win situation that is already improving patient outcomes today," Justin Hartlen, CEO of Virtual Hallway, said in a statement. 

Within one to two days, primary-care providers can connect with specialists in the areas of psychiatry, pain management, endocrinology, obstetrics and gynecology, among others.


To encourage thoughtful and respectful conversations, first and last names will appear with each submission to CBC/Radio-Canada's online communities (except in children and youth-oriented communities). Pseudonyms will no longer be permitted.

By submitting a comment, you accept that CBC has the right to reproduce and publish that comment in whole or in part, in any manner CBC chooses. Please note that CBC does not endorse the opinions expressed in comments. Comments on this story are moderated according to our Submission Guidelines. Comments are welcome while open. We reserve the right to close comments at any time.

Become a CBC Member

Join the conversation  Create account

Already have an account?