Jenny Cowley

Jenny Cowley is an investigative journalist in Toronto. She has previously reported for CBC in Nova Scotia. You can reach her at

Latest from Jenny Cowley


Hidden camera footage catches misleading sales practices at car rental agency

An undercover investigation into a car rental agency in Mississauga, Ont., found employees using questionable sales tactics, misleading customers and charging hidden fees.

'Very predatory': Health Canada bars sale of vaginal detox products following Marketplace investigation

Health Canada has barred the sale of a natural health care product that is marketed as a way to "detox" vaginas following an investigation by CBC's Marketplace.

Why activated charcoal products for your teeth could do more harm than good

While photos of charcoal-stained smiles are taking social media by storm, dental professionals are warning that the products could be hurting more than they are helping.

Why 4 websites give you 4 different credit scores — and none is the number most lenders actually see

It's easier than ever to check your credit score online, but a new Marketplace investigation reveals there's a catch. Find out what happened when we had three people check their credit score using four different websites.

'I felt like a criminal': Airbnb hosts ask guests to lie, sneak around in covert rentals

Use the back door. Avoid the lobby if you're carrying luggage. Don't talk to neighbours. Say you're visiting a cousin. And most importantly, don't mention Airbnb. As cities and buildings around the world crack down on short-term rental platforms, hosts are asking guests to lie about who they are and why they're there.

Meet the Canadian who took on rental giant Airbnb — and won

Last-minute cancellations are the top complaint for Airbnb guests. But what's the home-sharing platform doing about it?

Credit freezes are one easy way to protect against identity fraud — but they're not available in Canada

There's no shortage of ways for thieves to steal your identity. From data breaches to phone scams, it could happen to anyone. But as some 27,000 Canadians report being victims of identity theft every year, a Marketplace investigation reveals Canada is doing little to match the strength of protections offered in the U.S.

How criminals are using the low-interest credit card scam to steal your identity

It starts with what sounds like a promising phone call: For a one-time fee, you can lower the interest rate on your credit card. But the person on the other end of the line isn't with your bank or credit card company. And what they're really after is your identity.

'A handful of little carnations': Customers complain Bloomex's bouquets don't always arrive as advertised

Bloomex bills itself as 'Canada's official florist,' delivering millions of bouquets across the country to date. But is what you see really what you get when ordering flowers online?

What's the dirtiest surface on an airplane? The result may surprise you

Marketplace's latest investigation reveals that the surfaces on a plane you're likely touching most often might not be as clean as you think, and some are contaminated with bacteria and other pathogens.

Former Burnside inmate speaks out about conditions amid protest

As Burnside inmates release a list of demands and say they're peacefully protesting, former inmate Bianca Mercer talks about her experience at the facility.

Hope for Wildlife unveils new marine habitat at annual open house

Animal rehabilitation centre Hope for Wildlife showcased its new marine habitat for the first time to the public.

Fewer feral cats calling Dartmouth business park home, says SPCA

The SPCA launched its trap, neuter and return (TNR) program 2½ years ago in an effort to manage the large number of feral cats in Halifax, which has been referred to as a "crisis."

Dreaded invasive fish makes its way into Kejimkujik Park

An invasive fish species has been spotted inside Kejimkujik Park for the first time, drawing concerns that the park's ecosystem could be disrupted.

'Giving our thanks': First responders in Nova Scotia honoured at event

Hundreds gathered in Lower Sackville, N.S., Saturday to give thanks to first responders across the province, coincidentally on the same day where a funeral was held in New Brunswick for two police officers killed in the line of duty.