Nova Scotia

Beware phone scam: Nova Scotia Power

Nova Scotia Power is warning customers about a telephone scam in which a caller asks customers to buy a device that will allegedly reduce their electricity bills.

Nova Scotia Power is warning customers about a telephone scam in which a caller asks customers to buy a device that will allegedly reduce their electricity bills.

The utility has had more than 40 complaints from people who said they were called by a person claiming to be calling on behalf of the utility, or a company with the name Hydro Power or Hydro Saver.

The caller offers a device they claim would cut an electrical bill by 30 to 50 per cent, and then asks people to pay for the device by credit card over the phone.

NSP spokesman David Rodenhiser said Thursday that the energy saving device does not exist, and the callers are not affiliated with the company.

The utility is not aware of any cases in which customers have actually provided their credit card information to the caller, he said, but anyone who has should contact their local police.

If customers receive such a call, they should call Nova Scotia Power's customer service line at 1-800-428-6230. NSP representatives will collect information about the call and report any suspicious calls to the Canadian Anti-Fraud Centre — www.antifraudcentre.ca.

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