Answers wanted on cancelled Ridge Fest 2 concert
Sponsors and performers are still waiting to hear from the promoter of the cancelled Ridge Fest 2 music festival.
The concert, scheduled for August 5 and 6, was supposed to bring an estimated 2,500 people to the Windsor Exhibition Grounds and would have featured Blue Rodeo and Jimmy Rankin.
It was cancelled because of low ticket sales.
Lay Chin Tan runs a coffee shop in Windsor and invested $10,000 in Ridge Fest.
She didn't know until three days before the festival was supposed to happen, that it had been cancelled and she got the word from an employee.
"She said she heard about rumours saying that Ridge Fest would be called cancelled, I said that is impossible, such an event [can] not simply be called cancelled."
Tan said she had to go to the website to confirm the rumour. She said promoter Kevin Brown should have let her know himself.
"How come I never heard from him? He didn't even call me and explain the situation, he didn't even let me know, the first person probably you should call — everyone, not just me, all the sponsors, saying that this event is cancelled."
The festival needed to sell 1,100 tickets to break even. Tan Coffee sold 150 of the 500 tickets that did sell.
She's refunded those tickets — worth $10,000 on her own, and has resigned to the idea she may not get it back.
It was the first time the three-year-old business had invested money into an event and Tan said now, she'll think twice.
"It's not hurting us as a business, but it hurt the whole community. It hurt the whole Windsor town. The next time if there is any big event, who will sponsor? People have doubt."
Mike Aube was disappointed as well — his band was going to open for Blue Rodeo, whom he called his heroes.
Aube said it's unprofessional that he still hasn't heard from Brown.
"I had tried to get a hold of them when I heard the rumours, and couldn't get through by either phone or email."
Promoter Kevin Brown didn't return CBC News' calls for comment Wednesday.
In a statement released Tuesday, Ridge Fest's website said it was dealing with refunds for tickets bought online.