Woman spearheads local internet service provider in Ulukhaktok, N.W.T.

A $20,000 investment by a non-profit in the Arctic hamlet of Ulukhaktok, N.W.T., will establish a new community-owned and operated internet service provider as early as next summer.

Internet Society donated $20K of equipment, training to get Arctic hamlet connected

Sydonie Okheena is spearheading the effort to establish a community network in Ulukhaktok. She's travelling to complete her technical training with the Indigenous Hawaiian community of Pu`uhonua O Waimanalo. (Angela Gzowski)

The days of the internet monopoly in Ulukhaktok, N.W.T., are numbered.

A $20,000 investment by a non-profit in the Arctic hamlet of Ulukhaktok will establish a new community-owned and operated internet service provider as early as next summer.

The speeds on that network would improve by 2021, when the non-profit plans to connect to new low-Earth orbit satellites. 

Right now, Northwestel, the territory's only service provider, offers Ulukhaktok a five megabits per second download speed in its fastest package. Northwestel announced it also plans to connect to the low-Earth orbit satellites. 

The community initiative was spearheaded locally by 20-year-old Sydonie Okheena, who took part in training provided by Internet Society on building and maintaining a small-scale internet service provider. The training modules, normally delivered online, had to be shipped to the community on USB sticks and donated laptops because of the poor internet service in the area.

It's important to me, because for so many years we had really slow internet and really slow service.- Sydonie Okheena

Before recently moving to Inuvik, Okheena had lived in Ulukhaktok most of her life. Last year, she attended the Internet Society's Indigenous Connectivity Summit in Inuvik, N.W.T. 

She said once she got more knowledge about the training provided by Internet Society, she insisted on taking it on.

Okheena said she hopes this new project will improve the expensive yet low-quality internet that the community now has.

"It's important to me, because for so many years we had really slow internet and really slow service," said Okheena.

Ulukhaktok, N.W.T. is building a new, community-owned internet network that could offer speeds up to ten times those currently available. (Angela Gzowski)

Okheena said they hope to have the project completed in about a year after work on the project starts this summer.

Okheena will be heading to Hawaii for this year's connectivity summit, where she's hoping to learn more that can help her in Ulukhaktok.

Money stays in community

Mark Buell, the North American bureau director for Internet Society, said the initiative was about providing the community with another, better option.

"Generally speaking, service with a community network is cheaper, because the community would run it as a not-for-profit service," Buell said.

"What money people would pay to have internet access … stays in the community instead of going to a company from down south."

Buell also said, if successful, the network could be a local job creator, as more people could be employed to maintain and operate the network.

We see it as our role to connect those communities.- Mark Buell, Internet Society

Antennas purchased by Internet Society should arrive in the community by spring or summer 2020, Buell said, allowing Okheena and others to set up a local LTE network.

Internet Society is a global non-profit established in 1992 by the "founders of the internet," Buell said — "the people who created the technologies that went on to become the global internet as we know it."

Its funding comes from fees paid to register .org domains.

"We work around the world, and have done so for 27 years, to connect the most difficult places in the world to connect — everywhere from India to the former Soviet Republic of Georgia," said Buell.

The hamlet was identified as a possible location for a local network pilot project at the Indigenous Connectivity Summit held last November in Inuvik.

The Inuvialuit Regional Corporation, Buell's former employer, approached Internet Society with the idea of working with the hamlet of Ulukhaktok to establish a community network, Buell said.

Ulukhaktok is only the second community to take part in the project. Pu`uhonua O Waimanalo, an Indigenous community outside Honolulu was the first — its network is coming online next week.

"In North America, we know that there are many millions of people who are either experiencing poor quality service on the internet or have no service whatsoever," said Buell. "We see it as our role to connect those communities."

Buell said if other communities are interested, Internet Society can provide training and fundraising assistance to build local networks of their own.


  • This story was updated to reflect the fastest package currently offered by Northwestel. It was also updated to reflect Northwestel's plans to connect to low-Earth orbit satellites.
    Nov 06, 2019 9:54 AM CT


  • A previous version of this story incorrectly quoted Okheena stating the project's expected cost was $20 million. In fact, Internet Society does not yet have a project cost estimate.
    Nov 06, 2019 5:54 PM CT

With files from Mackenzie Scott