Overnight outage across the North caused by B.C. landslide, Northwestel says
Wireless, long distance and mobile networks restored early Sunday morning
Northwestel says telecommunications services are now restored across the North after an overnight internet outage Saturday evening, caused by a fibre cut in northern British Columbia.
Andrew Anderson, director of communications for Northwestel, told CBC on Sunday morning that the outage took place just after 6 p.m. PT on Saturday and repairs were completed shortly after 3 a.m. Sunday.
He said the disruptions took place primarily in northern British Columbia and Yukon, but some services were "impacted across the North."
Anderson said the damage was caused by a landslide in northern British Columbia on Saturday night. That damage took down internet, television, long distance phone, and cellular services.
"Early Sunday morning Northwestel technicians were able to identify on the site the damage, which was caused by a landslide and conduct a temporary repair, which restored all services."
Northwestel confirmed to CBC News on Saturday at about 8:30 p.m. MT that its wireless, long distance and mobile networks were down. The company said at the time that local calls could still be made.
It also appeared to affect service in parts of Yellowknife on Saturday evening.
<a href="https://twitter.com/northwestel?ref_src=twsrc%5Etfw">@northwestel</a> what gives!!!!??? How long is the internet and landlines going to offline in Yellowknife!?!?<a href="https://twitter.com/hashtag/northwestel?src=hash&ref_src=twsrc%5Etfw">#northwestel</a> <a href="https://twitter.com/hashtag/yellowknife?src=hash&ref_src=twsrc%5Etfw">#yellowknife</a> <a href="https://twitter.com/hashtag/yzf?src=hash&ref_src=twsrc%5Etfw">#yzf</a>—@tundratekk
<a href="https://twitter.com/northwestel?ref_src=twsrc%5Etfw">@northwestel</a> what is your excuse for your internet being down tonight ?—@ryan_arychuk
<a href="https://twitter.com/northwestel?ref_src=twsrc%5Etfw">@northwestel</a> can’t watch ufc. What’s going on—@ykrapcrew
Anderson could not confirm on Sunday morning which exact communities across the North were impacted, but he said the company was looking into it.
"We know this is very disruptive for the folks it impacted, and we apologize to all our customers for this unfortunate event."
With files from Danielle d'Entremont