Nfld. & Labrador

With 70% rise in workplace violence in past 10 years, new rules welcome, says WorkplaceNL

In 2018, WorkplaceNL accepted more than 230 claims of violence in the workplace, according to CEO Dennis Hogan.

WorkplaceNL accepted more than 230 claims of violence in the workplace, last year, says CEO

Government ministers Carol Anne Haley and Sherry Gambin-Walsh, alongside WorkplaceNL CEO Dennis Hogan, announce changes to the provincial workplace health and safety legislation. (ServiceNL/Twitter)

Over the last 10 years, workplace violence has increased by over 70 per cent in Newfoundland and Labrador, according to Dennis Hogan, CEO of WorkplaceNL.

He revealed the startling statistic Wednesday at a government event announcing changes to the Occupational Health and Safety Act.

"In 2018 alone, WorkplaceNL accepted more than 230 claims that were caused by violence in the workplace, and that includes worker-on-worker violence," he said.

Eighty-five per cent of those claims came from the health-care sector, he said, "particulary in relation to long-term care facilities and patients that may have cognitive challenges and impairments."

The rest of the claims come largely from the service industry, he said.

Hogan says workplace violence has increased by over 70 per cent in the last 10 years. (Mark Quinn/CBC)

The regulation changes announced Wednesday by Sherry Gambin-Walsh, minister of Service NL, cover worker-on-worker violence and harrassment for the first time and include the following new rules:

  • Employers must develop and implement a plan to prevent harrassment, as well as a plan for dealing with dealing with harassment.
     
  • Employers must investigate any complaints and keep all informatin shared between them and the employee confidential.
     
  • Employers must take harassment-prevention training.

The changes take effect Jan. 1, 2020, leaving one year for employers to develop harassment-prevention plans, risk assessments and conduct training, which will be provided for free by WorkplaceNL.

Changes are 'monumental'

Paula Corcoran knows first-hand how workplace harassment can bring a life and a career to a halt.

She says it took her seven years to recover from the harassment and abuse she suffered for three years while working as an aircraft technician.

"The sexual harassment, the innuendos, the conversations that often happened around the quality of my work, the rationale behind my ability to do my work, the rationale behind my ability to be promoted were often — sometimes inadvertently, but sometimes directly — linked to my ability to perform sexual duties, for example," she said.

"It is very difficult to be faced with that type of harassment and innuendos, and undermined on a daily basis."

Paula Corcoran says she suffered bullying and harassment at her workplace for three years, and that she had to change careers because of it. (Mark Quinn/CBC)

She said she was diagnosed with major depressive disorder and social anxiety because of what she endured and that she had to switch careers entirely because of it; she now works in the mental health and addicitons sector.

The regulation changes announced Wednesday are "monumental," she said, for both employees and employers.

"If this regulation was in place when I was working, I feel that the harassment would have been challenged and taken care of in the first months of my employment, and I would have continued in that field. I really enjoyed working in the aircraft industry."

Richard Alexander, the executive director of the Newfoundland and Labrador Employers' Council, agreed with Corcoran that employers will also be better off with the new regulations.

"This is a very positive announcement," he said.

"I think where this will help is smaller employers that never really thought about the potential for this in workplaces."

Changes come after scandal in the House

Harassment is a familiar topic for Gambin-Walsh, who filed a complaint against fellow MHA Eddie Joyce, while they were both cabinet ministers.

The ensuing investigation became a matter of great public interest and scrutiny, leading to many elected officials calling for a better way to handle complaints in the future.

The provincial government passed a private member's resolution to ask the privileges and elections Committee to create a new harassment policy specific to MHAs.

Gambin-Walsh, minister of Service NL, says the new changes will make a safer workplace for everybody. (Bruce Tilley/CBC)

In the end, Joyce was found to have violated the members' code of conduct and was forced to apologize in the House of Assembly.

Former MHA Cathy Bennett lobbied for the changes to the legislation before her resignation. She took up the cause after a man was acquitted of causing a disturbance for hurling a sexist insult at NTV reporter Heather Gillis.

"A workplace can also include public sidewalks where a female reporter may be doing her job," Bennett said in a release at the time.

Read more from CBC Newfoundland and Labrador

Comments

To encourage thoughtful and respectful conversations, first and last names will appear with each submission to CBC/Radio-Canada's online communities (except in children and youth-oriented communities). Pseudonyms will no longer be permitted.

By submitting a comment, you accept that CBC has the right to reproduce and publish that comment in whole or in part, in any manner CBC chooses. Please note that CBC does not endorse the opinions expressed in comments. Comments on this story are moderated according to our Submission Guidelines. Comments are welcome while open. We reserve the right to close comments at any time.