Nfld. & Labrador

Echoes of emptiness in downtown St. John's buildings as companies exit

The vacancy rate for high-end office space in the downtown core has surged as big employers migrate to commercial areas off Kenmount Road and near St. John's International Airport.

ExxonMobil Canada latest big employer to announce plans to depart historic city core

The downtown St. John's office tower most commonly known as the Fortis Building, at 139 Water St., has a vacancy rate above 50 per cent as of December. The building opened in 1969, and has recently changed ownership. There are plans for a renovation. (Terry Roberts/CBC)

Records show more than a quarter of high-end office space in the downtown core is now vacant as big employers migrate to suburban commercial areas off Kenmount Road and near St. John's International Airport, leaving some large office towers practically empty.

And the exodus is far from over, putting some downtown advocates on edge.

"I wouldn't rule out that some businesses will close," said Jonathan Galgay, executive director of the George Street Association, which represents 21 downtown bars and restaurants.

Jonathan Galgay is executive director of the George Street Association, which represents 21 downtown bars and restaurants. (Eddy Kennedy/CBC)

"There's certainly been some chatter in the broader downtown business community that vacancy rates are having a negative impact on operations."

Six years ago, with $100-plus oil puffing up the economy, practically every square foot of Class A space along Water and Duckworth streets was occupied, with oil and other professional companies paying premium leasing costs.

But an economic downturn, combined with the construction of new office buildings in the downtown and elsewhere, has upended the situation in a big way.

Rents coming down

And property owners are taking notice by lowering prices and offering other incentives, such as free rent for limited periods.

The former Scotia Centre in downtown St. John's is now known simply as 235 Water Street. The building underwent a major renovation and extension in 2016, but as of December had a vacancy rate of 65 per cent, or more than 140,000 square feet. (Terry Roberts/CBC)

"We've seen about a $2- to $2.50-a-square-foot change between where they were on the previous year to where they're standing now," said Joanne Slaney, chair of Downtown St. John's, an advocacy group representing nearly 600 businesses.

Joanne Slaney is chair of Downtown St. John's, an advocacy group representing nearly 600 businesses. (Eddy Kennedy/CBC)

The gap between leasing rates in the downtown and elsewhere is also coming down, she added, with a difference of between $2 and $3 per square foot. 

A lot of times when there's a request for proposals, landlords are coming with their best offer.- Joanne Slaney

"A lot of times when there's a request for proposals, landlords are coming with their best offer," said Slaney, who is a vice-president of Altus Group, a commercial real estate company.

The best example of the exodus to date is Suncor, which operates the Terra Nova oil field. The company and its 300 employees vacated 60,000 square feet in the downtown and relocated recently to two office buildings on Kelsey Drive.

Suncor and its 300 employees have relocated from downtown St. John's to these two new stand-alone buildings on Kelsey Drive, just off Kenmount Road. (Eddy Kennedy/CBC)

The English School District also pulled out of the downtown two years ago, taking its 100-plus staff and emptying more than 23,000 square feet of space at Atlantic Place.

ExxonMobil joining the exodus

But the biggest blow is yet to come.

ExxonMobil Canada and Hibernia Management and Development Company occupies 95,000 square feet of space — roughly 70 per cent — at Cabot Place on New Gower Street, and is the workplace for some 400 employees.

But the company behind Hibernia and Hebron will change its corporate address next year when it relocates to a new office building on Hebron Way, a bustling commercial hub near the airport.

This concrete shell on Hebron Way in St. John's is the future home of ExxonMobil Canada and Hibernia Management and Development Company, and its roughly 400 employees and contract workers. (Eddy Kennedy/CBC)

Just those three examples represent the loss of more than 800 well-paying jobs from the downtown, and a large customer base for nearby restaurants, bars and retail stores.

'It's a huge challenge'

"It is a huge challenge," added Sheilagh O'Leary, deputy mayor and the city's lead on economic development.

The historic downtown has long been an indicator of the city's economic well-being. In the 1990s, it was common to see quiet streets and empty buildings. But the oil boom that followed brought new life to the core, and contributed to the construction of two new office towers, several new hotels and a host of other new businesses. 

Watch Terry Roberts's report on the downtown decline

Downtown exodus

4 years ago
Duration 3:55
Oil companies are leaving downtown St. John's for new buildings in different parts of the city. Terry Roberts reports

The cycle began to reverse after oil prices collapsed in 2014, however, and now companies like Suncor and ExxonMobil are showing a preference to stand-alone buildings outside the downtown, where parking concerns — either real or imagined — can be a deterrent, and open floor plans can be incorporated into the designs.

So it's a loss for one area of the city, but big gains for others — but when the losing area is the downtown, it usually gets more attention.

And politicians are quick to balance their reactions. 

Cabot Place on New Gower Street in St. John's had a one per cent vacancy rate as of December. But that will change dramatically in 2020 after ExxonMobil Canada and Hibernia Management and Development Company's 400 employees vacate 95,000 square feet of space, or roughly 70 per cent of the office space. (Terry Roberts/CBC)

"I'm not denying we're in a difficult situation right now and the challenges that are there. But I am party to a lot of different discussions with developers that are on the heels, that are coming in the downtown core themselves, and I'm very hopeful for the future," said O'Leary.

According to a December report by Halifax-based real estate consultants Turner Drake & Partners, the vacancy rate for downtown office space has grown to nearly 28 per cent, a year-over-year increase of more than six percentage points.

Sheilagh O'Leary is deputy mayor of the City of St. John's, and the city's lead on economic development efforts. (Eddy Kennedy/CBC)

Experts say a healthy market should have a vacancy of between 10 and 15 per cent.

The extreme example is the expanded and renovated 235 Water, the tower formerly known as Scotia Centre. As of last month there was more than 140,000 square feet of vacant space, roughly 65 per cent of the entire building.

Half of the Fortis Building at 139 Water St. is empty, and roughly one-third of Fortis Place on Springdale Street is available for leasing. At Atlantic Place, nearly a quarter — 80,000 square feet — of the massive building is vacant.

It should be a big concern. We've gone through five years of an exodus. Very biblical. - Charlie Oliver

"It should be a big concern," said Charlie Oliver, owner of property management firm Martek Morgan-Finch, with 37 years of experience in the downtown real estate market.

"We've gone through five years of an exodus. Very biblical."

But like O'Leary, Oliver also sees a silver lining. He says Halifax endured the same type of downturn a decade ago, and responded by encouraging the development of apartments and condominiums.

He says St. John's should follow that model, and entice families into the downtown.

Charlie Oliver, owner of property management firm Martek Morgan-Finch, has 37 years of experience in the downtown St. John's real estate market. (Eddy Kennedy/CBC)

"[We need to] change the availability of real estate, and how it is used," said Oliver, who is hoping to lead that transformation.

He is involved with an 88-unit apartment complex, called Star of the Sea, that was announced this month, joining with another complex called MIX that is offering 71 apartments.

"It's the start of the regentrification, the rebuilding of downtown," says Oliver.

Atlantic Place is the largest office building in downtown St. John's, and had a vacancy rate of nearly 24 per cent in December. (Terry Roberts/CBC)

Meanwhile, Jonathan Galgay says the city should go further and consider tax breaks for downtown businesses, and carefully consider every development permit that adds to the the urban sprawl phenomenon.

"We see brand new office towers in the city's downtown which are empty, and that's really concerning," says Galgay.

Read more from CBC Newfoundland and Labrador


Terry Roberts is a reporter with CBC Newfoundland and Labrador, and is based in St. John’s. He previously worked for The Telegram, The Compass and The Northern Pen newspapers during a career that began in 1991. He can be reached by email at:


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