New Brunswick

Get ready for 10-digit dialing for all local calls in New Brunswick

New Brunswickers will have to dial 10 digits for all local calls starting next summer, the Telecommunications Alliance announced Tuesday.

Residents and business owners urged to add 506 to all programmed numbers before Aug. 13, 2020, switch

Local 10-digit dialing is required for introduction of the new area code 428 in November 2020, which will create a large supply of new phone numbers for the province. (File/Associated Press)

New Brunswickers will have to dial 10 digits for all local calls starting next summer, the Telecommunications Alliance says.

The switch to 10-digit dialing — the area code followed by the seven-digit phone number — which takes effect Aug. 13, 2020, is to make way for the previously announced addition of a new area code for the province.

Area code 428 is scheduled to take effect Nov. 21, 2020, as the 506 area code reaches capacity.

"Most regions in Canada have already transitioned to local 10-digit dialing and we are confident these changes will be seamless for residents and businesses in New Brunswick," Edward Antecol, general manager of the Canadian Numbering Administrator Consortium, said in a statement.

The Telecommunications Alliance, a group of major Canadian telecommunications companies, is leading a public awareness campaign to urge residents and business owners to prepare.

They will need to add the 506 area code to programmed numbers in all of their communications devices and equipment, including phones, auto dialers, fax machines, computers and lifeline equipment.

In addition, they should verify that their alarm systems are compatible with local 10-digit dialing, the alliance said.

Telecommunications service providers, such as Bell, Telus, Koodo and Virgin will have to update their infrastructure to accommodate 10-digit calling by May 22, 2020.


The Canadian Radio-television and Telecommunications Commission announced three years ago that New Brunswick would be getting a new area code.

The code 428 was selected last August.

The Canadian Numbering Administrator Consortium projects that available phone numbers for the 506 area code will be exhausted by February 2021.


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