What you need to know about the power outages in southern Quebec

Municipalities across southern Quebec are working to provide shelter and information to the thousands people who are without power after a freezing rain storm hit the region Monday.

Hydro-Québec is working to restore electricity to thousands of customers

The power failures have led to dozens of emergencies ranging from carbon monoxide poisoning, fires and traffic pileups especially in Laval, fire and police officials said Tuesday. (Mathieu Wagner/Radio-Canada)

Municipalities across southern Quebec worked to provide shelter and information to thousands of customers who were without power for the three days in a row, after freezing rain hit the region Monday.

Hydro-Québec largely restored electricity to those affected, the majority of whom live in the Laval, Laurentians and Lanaudière regions, by Thursday morning. 

This article explained what services were available during the outage, but the situation has since been resolved. 

The power failures have led to dozens of emergencies ranging from carbon monoxide poisoning, fires and traffic pileups especially in Laval, fire officials and police said Tuesday.

Officials are reminding people to keep their generator outdoors, at least 10 feet from their home, to avoid carbon monoxide poisoning.

"People are bringing barbecues and outdoor stoves inside to heat their homes," said Sylvain Gariépy, a division chief of operations with the Laval fire department.

He urged people not to do that.

People should also turn off the appliances that were on at the time of the outage, turn down thermostats and opt for flashlights instead of candles.

Officials recommend that all electronic equipment be disconnected, and to keep the refrigerator closed as long as possible to preserve food.

Various municipalities are mobilizing to help the people who are affected.


In Laval, authorities are going door-to-door to check that seniors and people in vulnerable positions are safe despite losing power.

Laval Mayor Marc Demers encouraged people to check on friends and relatives, and make sure that carbon monoxide and smoke detectors are working properly.

"If you have family without electricity, make sure they're OK, especially if they're older people, try to get in contact with them," Demers said.

The city is providing community space for people to keep warm, eat and take a hot shower. The city also recommends warming up at a local library.

The two community centres are located at:

  • ​​​Centre communautaire Accès (6500 Arthur-Sauvé Boulevard)
  • Centre communautaire de Lausanne (455 De Lausanne Street)


Most residents in Rosemère, a municipality on Laval's North Shore, were without power throughout the day Tuesday, according to Mayor Eric Westram. Some haven't had electricity since 6 p.m. Monday.

"We got the firemen, the police force and the public works basically patrolling the city, to make sure everyone is secure," Westram said.

Firefighters are also checking on seniors to ensure everything's OK, he said.

Most residents in Rosemère, a municipality on the North Shore, are without power Tuesday, according to mayor Eric Westram. (CBC)

Memorial Community Centre, at 202 Grande-Côte Road, is open to people who need to warm up or recharge their phones. Town Hall, at 100 Charbonneau Street, is also open to the public.

"We have no idea exactly when the power will come back," Westram said.


In Repentigny, officials have set up a place for residents to go and keep warm: the Gilles Tremblay Sports Complex at 223 Jacques Plante Street.

Spokesperson Marlène Girard says the city is working on cleaning up the damage from the wind and freezing rain that caused the outages.

"Public workers are on hand to clean up the branches," Girard said.

Citizens who have branches on their land can put them on the street for collection, she said.

gilles tremblay centre


Municipal buildings in Saint-Eustache have been opened to the public for people who need to warm up, eat or take a shower.

The locations are:

  • The Maison du citoyen (184 St-Eustache Street) is open for citizens wishing to warm up, coffee and muffins are offered.
  • The Complexe aquatique (230 Arthur-Sauvé Boulevard) is also open for citizens wishing to take a shower.


The community centre in Blainville, at 1000 Plan-Bouchard Road, is open for citizens who need to warm up. So is the city's aquatic centre at 190 Marie-Chapleau Streeet.

Beverages, snacks and a microwave will be available, but officials ask that people opt to stay with friends or family members if they can. There are beds available at both places, if residents have no other options.

Blainville City Hall and the local library are also open.

The recreation centre, the arena, Paul-Mercier Library and all schools are closed Tuesday.

To flag fallen tree branches to the city, citizens are asked to call public works at 450-434-5348.


The Val-d'Espoir community centre at 17700 du Val-d'Espoir Street will be open all night for people without power. The city asks for people who want to stay overnight to bring their own sleeping bag and belongings.

A room is reserved for people who want to warm up at the Jean-Laurin cultural centre, and at  the Patrick-Lepage cultural centre.

With files from Kate McKenna and Valeria Cori-Manocchio


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