Where to go and who to call: advice to Montreal-area residents before flooding

The essentials of flood preparedness are the same no matter where you are in the Montreal area.

What some areas are telling residents as water levels begin to rise

Residents fill sandbags on April 19 at an Île Bizard site set up by the City of Montreal. (Matt D'Amours/CBC)

Cities and municipalities at risk of flooding are telling residents to secure their homes, stock up on supplies, prepare an emergency kit,and stay informed.

Below is information that has been shared with residents by Friday afternoon in areas at risk of flooding.

Montreal boroughs

  • Montreal recommends following its Facebook page or Twitter account as well as the one for the borough your home is in.
  • For up-to-date information, including details about obtaining sandbags, call 311.
  • Residents who want to stay in their home and not go to a designated shelter, are being told let authorities know by calling 311.


  • Information about flood status, flood-prone zones and contact numbers can be found here.


  • The Accès community centre (6500 Arthur-Sauvé Boulevard) will open on Saturday, offering services and information.
  • The city has identified operation planning zones (OPZs) for the des Prairies and des Mille Îles rivers as well as sensitive sites. When indicators predict a flood in the days to come, residents are notified by an automated phone message and sandbags are proactively distributed to the addresses of the targeted area. To find out the zone in which your home is located, call 311.


  • For up-to-date information, consult the city's website, Facebook page or listen to a recorded message at (450) 961-2001.
  • Residents can contact the police service to request assistance and for information about sandbags by calling (450) 471-4121. 

Rigaud and Pointe-Fortune

  • Rigaud's City Hall will be open all weekend from 9 a.m. to 5 p.m., as will a service centre set up in the public library on Saint-Pierre Street.
  • The Red Cross is at the service centre and is providing emergency shelter and personal hygiene kits.
  • People who choose to leave their home are asked to contact the service centre by calling (450) 451-8845.
  • Sand can be obtained at the Rigaud Fire Station as well as at the Pointe-Fortune Pavilion from 8 a.m. to 7 p.m.
  • There is also a local emergency information number, (579) 217-0058, where residents can get the latest information on the situation.


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