'Win-win situation': Expedited refugee claim process clears cases without hearings

The Immigration and Refugee Board is clearing about 160 claims per month using an expedited process that eliminates the need for hearings in straightforward refugee claims for people from seven countries.

Claimants from Afghanistan, Burundi, Egypt, Yemen, Syria, Iraq and Eritrea eligible to apply

Sirwan (left), his wife Khunaw and daughters Siva, 9, and Resna, 6, walked over the border into Canada on July 30. By early October, their refugee claim had been accepted - without a hearing - under an expedited process. (Jaison Empson/CBC News)

The Immigration and Refugee Board is clearing about 160 claims per month using an expedited process that eliminates the need for hearings in straightforward refugee claims for people from seven countries.

It's a "win-win situation" – for the IRB, which is already facing a backlog of refugee claims as a result of the flood of asylum seekers walking over the border this year – and for the people filing those claims, says Winnipeg lawyer Alastair Clarke.

"For the claimant, they essentially get two kicks at the can and they potentially have an early positive decision. Secondly, for the tribunal, because they save resources. They don't have to have a hearing, they don't have to expend additional time to hear oral evidence, and they can review a case based only on the documents," Clarke said.

"Our job is to do our best to make sure all the potential issues are dealt with in the supporting documents. And once it gets to an adjudicator, it's up to him or her to decide whether or not what we've submitted is sufficient to meet the test."

Refugee claimants from Afghanistan, Burundi, Egypt, Yemen, Syria, Iraq and Eritrea are eligible to apply for this expedited process.

They still have to go through security screening conducted by the Canada Border Services Agency in partnership with the Canadian Security Intelligence Service, and the IRB can decide the supporting documents are not sufficient and can still order a hearing and personal appearance.

Between June and September, more than 630 cases were finalized under the expedited process, which is 8.3 per cent of the total number completed in that time period, according to new data from the IRB.

Clarke has had two successful expedited cases in the last month. Two more are in the works.

Sirwan and Khunaw are grateful they were accepted as convention refugees in Canada. They don't want to be identified because they still have immediate family in Iraq and worry about their safety. (Jaison Empson/CBC News)

One of the successful claims was for a family from Iraq. The husband, who only wants to be identified as Sirwan, was a human rights lawyer working with Syrian refugees in Iraq. He decided to leave when his life was threatened twice by local militia.

The family travelled through Istanbul to the United States. They walked over the Canadian border at the Emerson port-of-entry on July 30. Their refugee claim was accepted at the beginning of October.

"For me and for my family members, actually we are feeling very happy for that. The day when the staff from the lawyer informed me was very great news. I see this as one of the big achievements in my life," Sirwan said, adding he and his wife still have many immediate family members in Iraq and they fear for their safety.

"We are very happy, we are very delightful that we got this decision because nothing is more difficult than to waiting for something," Sirwan's wife, Khunaw, said in Kurdish Arabic as he translated.

"Now we feel we settled here and everything is going to go well."

As of Aug. 31, the backlog of claims for refugee protection is about 29,000 cases. There are also 5,000 legacy claims from before 2012 — when there was an overhaul of the country's refugee system — that are being processed by a separate task force.

The IRB's backlog has grown by about 1,400 cases a month since January, mainly because of a surge of people walking across the border into Canada to claim asylum.

More than 8,000 people have crossed into Quebec from New York since July, most of them Haitians worried they'll be deported if the United States lifts their temporary protected status. 

Winnipeg lawyer Alastair Clarke wants see more clients using the expedited process for refugee claims at the Immigration and Refugee Board. (Lyzaville Sale/CBC News)
Under federal legislation, including the Balanced Refugee Reform Act, they're supposed to get a hearing before the IRB within 30 to 60 days. However, the average wait time for a board hearing has grown to 16 months and officials say it could become even longer. 

"The math is clear — unless you put more resources to this problem, then it takes longer time to schedule, so there will be longer wait times," said Shereen Benzvy Miller, the head of the board's refugee protection division, during a House of Commons immigration committee hearing on Oct. 3.

The IRB can't say how many cases applying for the expedited process were rejected and sent to the normal hearing-based process.

However, anything that speeds up the processing time for straightforward cases and reduces the backlog is good, Clarke said.

"We get claimants calling us on a monthly basis, or a weekly basis, asking us if we have any information. When are they going to have their hearing? When are they going to have a chance to tell their story? And we don't have a lot of information to tell them," he said.

"Hopefully, the tribunal will continue to use these expedited procedures to address the cases that are strong so we can get those positive decisions, get them out of the queue, deal with some of the backlog so the tribunal can allocate resources to the cases that actually need more attention."
Jenny Kwan, the NDP's federal immigration critic says the expedited procedure is an efficient way to deal with straightforward cases, but she would also like to see Ottawa increase funding to the IRB so it can handle more of the complicated cases, faster. (Jenny Kwan)

The federal government needs to increase the IRB's budget, to deal with the growing backlog – something that's separate from the expedited process, said Jenny Kwan, the federal NDP's immigration critic.

"At this moment, we have about 1,400 cases a month added to the backlog. That is a significant number of cases to deal with and without the resources, the IRB just will not be able to process these cases, it's that simple. The fix to that is the government needs to resource the IRB," she said.

The IRB normally can hear about 20,000 claims per year, based on its current funding. When the surge of refugee claims started, the board increased its capacity internally to about 24,000 claims per year, after receiving a small amount of funding in anticipation of asylum claims from Mexico when visa requirements were lifted for the country

However, the latest projection from the IRB is that at least 48,000 refugee claims will need to be heard in 2017. 

As for Sirwan and his family, they're just grateful for a new start.

"During the last three years, I served refugees and displaced people in my country. After the three years, I came to Canada, now I am a refugee here," he said.

"We start from the beginning but it is like a nice beginning. I see a brighter future for my children because it was not clear for me what would happen to me in Iraq and to my children because of the threats on my life."

Expedited refugee claim process clears cases without hearings

5 years ago
Duration 2:07
The Immigration and Refugee Board is clearing about 160 claims per month using an expedited process that eliminates the need for hearings in straightforward refugee claims for people from seven countries.

IRB members will only decide claims without a hearing under the expedited process if: 

  • There are no issues that should be brought to the attention of the minister.
  • There are no issues related to the claimant's identity that require further examination.
  • There are no serious credibility issues that arise from the documents in the file.
  • The information given by the claimant is consistent with information about conditions in their country of nationality and establishes that the claimant is a Convention refugee or a person in need of protection.


Karen Pauls

National reporter

Karen Pauls covers Manitoba stories for CBC national news. She has worked across Canada, U.S. and Europe, and in CBC bureaus in Washington, London and Berlin. Some of her awards include the New York Festivals for coverage of the Greyhound bus beheading and a Quirks & Quarks question show, and from the Radio Television Digital News Association for stories about asylum seekers, the Michif language, the Humboldt Broncos bus tragedy, live elections and royal wedding shows. In 2007, Karen received the Canadian Association of Journalist’s Dateline Hong Kong Fellowship and did a radio documentary on the 10th anniversary of the deadly avian flu outbreak. Story tips at