'Lack of empathy': Rural Manitoba paramedics say province not providing proper protective gear

The Manitoba Association of Health Care Professionals says rural first responders have inferior or ill-fitting personal protective equipment, or no gear at all.

Safety top priority, first responders' equipment must be approved by the province: chief nursing officer

A B.C. Ambulance Service paramedic wearing a face shield and an N95 mask is seen in an April 12, 2020, photo. Some paramedics in rural Manitoba say they don't have the protective gear they need during the coronavirus pandemic. (Darryl Dyck/The Canadian Press)

Paramedics in rural parts of Manitoba say they're not getting the same personal protective equipment as health-care workers in the bigger cities — and that's putting them at higher risk of contracting COVID-19.

The Manitoba Association of Health Care Professionals says rural first responders are being equipped with inferior or ill-fitting gear, or no gear at all.

That's prompted some health-care workers to buy their own equipment, says the association. But the province is warning they could face disciplinary action if they use it.

"PPE that has not been issued by [Emergency Response Services] is not approved for use in the workplace, as it potentially increases the risk of exposure to both the individual and other staff members," reads a memo to Manitoba health-care workers sent last Tuesday from Shared Health. 

"Staff that continue to use non-approved PPE will be removed from the workplace and may be subject to discipline."

Bob Moroz, president of the MAHCP, says some of the association's members have acquired their own certified N95 masks and have had them properly fitted.

Bob Moroz is president of the Manitoba Association of Health Care Professionals. He says rural healthcare workers should not be disciplined for taking safety measures into their own hands. (Jaison Empson/CBC)

He doesn't see why the province would want to prevent health-care workers from doing anything they can to stay safe.

"People are continually being put at risk here because they don't have the proper equipment," said Moroz. 

"I understand that Shared Health doesn't want people using whatever it is they have in their car or garage. But it's a piece of equipment that's approved and is used in Winnipeg. It's fitted and it's proper."

Moroz says it's not only masks that are in short supply. He describes one model of a medical visor, shipped out by the province, as faulty.

"Those things make sense if you're standing perfectly still, not doing anything," says Moroz. "But paramedics are rarely standing still. If you're doing CPR, there's no way those are going to stay on."

Moroz says he's also heard of some gear being too small for many health-care personnel. 

"If you're 5-10 or 5-11, a lot of these gowns just don't fit," he says. "The sleeve may reach somewhere between your elbow or your wrist."

Manitoba Shared Health chief nursing officer Lanette Siragusa said Saturday she hasn't heard any reports of significant shortages of protective equipment in rural areas. 

The province is "prioritizing our first responders," she said, and working with new vendors to send out more equipment.

Shared Health chief nursing officer Lanette Siragusa says the province is working with vendors to send more protective masks to paramedics across the province. (Travis Golby/CBC)

Siragusa says any equipment used by first responders must be approved by the province, citing the possibility that some masks might not offer sufficient filtration.

"[The] No. 1 priority is that they have the equipment they need to stay safe. I think there's a plan right now to distribute the masks, make sure the fit-testing is done."

The MAHCP says Siragusa's comments demonstrate a disconnect between provincial health officials and front-line staff, as well as a different standard for urban and rural health-care systems. 

"Ordering and shipping sounds great in public statements," Moroz said.

"But I don't see consistent follow-through to ensure the right equipment is available."


Latest local news:


He's calling on the province to look at ways to approve the gear purchased by employees from other sources, rather than punishing staff who use it.

"There's a lack of understanding, and a bit of a lack of empathy, in terms of what these folks are trying to do to protect themselves," said Moroz.

"Instead they came down with a pretty heavy boot stomp and said 'if you use it, you'll be sent home and disciplined.' How does that make any sense?"

The MAHCP says in contrast, employees of the Winnipeg Fire Paramedic Service are being outfitted with high-end, reusable respirators. 

Moroz says he's reached out to the province several times following last Wednesday's memo, but has not had a response to calls to better equip rural paramedics.