Kitchener-Waterloo

OPP detachment gets almost 2,000 accidental 911 calls, urges people to stop butt-dialling

Wellington County OPP have had nearly 2,000 accidental 911 calls this year.

Officers had to respond to 1,965 accidental calls due to carelessness with phones, police say

Wellington County OPP have had nearly 2,000 accidental 911 calls this year. (Dan Taekema/CBC)

Wellington County OPP have had nearly 2,000 accidental 911 calls this year.

The service is asking people to be more careful with their cell phones and dialling habits, because all 1,965 calls required an officer to be dispatched, only to end up educating the phone user.

Wellington County OPP has had a total of 7,417 high-priority calls so far this year, meaning about 26 per cent of those were accidental.

OPP said each accidental call, where a dispatcher can't determine what's wrong or speak to someone, requires a cruiser and two officers to resolve it.

Accidental calls are a result of people playing their phone in a cup holder or their pocket, or dialling international numbers from office phones (hitting 9 and then 1).

The OPP are asking everyone to familiarize themselves with the emergency call features on their phone, keep them out of the hands of children and consider turning off automatic features that call 911, "if it's not suitable for you."

If you do accidentally dial 911, OPP asks that you stay on the line and let an operator know it was an accident.

 

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