Kitchener-Waterloo

Guelph Hydro customers warned about 'carbon tax' scam calls

Guelph Hydro is warning its customers about a scam that cites “capping the carbon tax” and asks for costumers’ account numbers.

Scammers ask for customers’ Guelph Hydro account numbers, officials say

Guelph Hydro is warning its customers about a scam that cites “capping the carbon tax” and asks for costumers’ account numbers. (CBC)

Guelph Hydro is warning its customers about a scam that cites "capping the carbon tax" and asks for costumers' account numbers.

Officials with Guelph Hydro warned about the new telephone scam on Thursday, saying multiple customers have reported getting calls this week from someone claiming to be from the company's billing department.

Officials said Guelph Hydro "does not have anything to do with a 'carbon tax,'" and the calls are part of a scam.

Anyone who receives a similar call is being warned not to provide personal information, including account numbers for Guelph Hydro, the bank or their credit cards. They should also not provide any account balance information.

The call should be hung up immediately and reported to police, Guelph Hydro officials said.

They also advised contacting the Canadian Anti-Fraud Centre.

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