Kitchener-Waterloo

Canada Revenue Agency scams an ongoing problem in Guelph, say police

Guelph residents are being plagued with calls and emails claiming to be from the Canada Revenue Agency. The scams could result in identity theft of financial loss.

Guelph police say that a recent rise in scam telephone calls and emails claiming to be from the Canada Revenue Agency (CRA) continue to be a problem in the area.

The scams involve a person attempting to threaten victims into paying a phony debt to the CRA, by claiming the victim is embezzling money and hasn't filed taxes in years. 

The emails may also contain embedded malware, or malicious software, that can harm your computer and compromise personal information.

The scam emails may say, "Your income statement for this year is not complete and your statement registration is not complete because you missed two lines." A link will take you to a form requesting  personal information such as your mother's maiden name, social insurance number and your personal banking information.

Police stress the calls and emails should be ignored. They say if CRA does contact people an established process is used to ensure personal information is protected.

Who to call

To verify authenticity of calls and emails, businesses can call 1-800-959-5525 , while individuals can contact 1-800-959-8281. Information can also be found on the CRA website. Anyone who receives a suspicious communication should immediately report it to the Canadian Anti-Fraud Centre or the institution it claims to be from. For more information on scams and to report deceptive telemarketing, visit the Canadian Anti-Fraud Centre web page.