Digital alert system hard to decipher: critics
Alberta's new emergency alert system is facing criticism from some people who say it’s too hard to understand.
But the computerized voice that delivered a recent alert about a missing child was too hard to decipher, according to Brian Pshyk, who works at Mount Royal University’s production department.
Municipal Affairs Minister Hector Goudreau — who heard the alert on his own car radio — said his department is working to make the messages clearer.
"There's no doubt it's a little bit of a staccato voice. But typically with alerts we expect people to pay a little bit more attention than just background music or background sounds," he said.
Goudreau said it was decided to use a digitized voice because it’s quicker than recording a real person.
"We'll keep on working on improving the tone, the pitch of the automated voices," he said.
Pskyk said the warning system sounds like a computer spelling game he had in the 1970s.
"There is better software that translates text to speech a whole lot better," Pshyk said.