British Columbia

'Personally saddened': Maritime Museum cancels fundraiser as expedition company hits troubled waters

The Vancouver Maritime Museum says it will be refunding tickets for its popular annual fundraising raffle, following yet another sailing cancellation by B.C.-based adventure cruise company One Ocean Expedition.

Museum set to refund raffle tickets sold for grand prize draw of One Ocean Expedition trip

The RCGS Resolute Cruise Ship in Iqaluit. (David Gunn/CBC News)

The Vancouver Maritime Museum says it will be refunding tickets for its popular annual fundraising raffle, following yet another sailing cancellation by B.C.-based adventure cruise company One Ocean Expedition.

According to a statement issued Friday, museum officials said due to recent uncertainty surrounding the company's ability to deliver the grand prize of a Chilean fyords expedition, all raffle ticket sales have been stopped, and the museum will be contacting ticket buyers to issue refunds in the weeks to come.

"I am personally saddened by this turn of events," said  executive director Dr. Joost Schokkenbroek.

"One Ocean has been a wonderful partner, and they have struggled this year."

One Ocean Expeditions' ship, the RCGS Resolute, docked next to the Joan Harris Cruise Pavilion at the downtown Sydney marine terminal. (Tom Ayers/CBC)

One of many problems

One Ocean Expeditions managing director Andrew Prossin sent a letter to clients Dec. 12, informing them of another Dec. 21 Antarctic trip cancellation due to "efforts at restructuring" the business.

Once restructuring was done, the company wrote it would be in touch about "any compensation possibilities", but guests were encouraged to contact their insurance providers.

On Oct. 24, the company cancelled a bird-watching cruise to Antarctica, leaving up to 140 guests stranded in Argentina.

This summer, one of three ships was damaged in 2018 after running aground. Then, two ships were recalled by their Russian owners this summer.

One Ocean's remaining ship, RCGS Resolute, was arrested in Nunavut in May for $100,000 owed to a Nova Scotia-based company and was arrested again in Halifax in September.

Staff has also alleged the company had not paid wages, six months after contracts were completed.

"It is difficult to imagine how a relatively small company could survive these incidents. We are sorry to see our friends at OOE face this crisis," said Schokkenbroek.

For now, the museum is asking anyone affected by the fundraiser cancellation to email marketing@vanmaritime.com.

 

Comments

To encourage thoughtful and respectful conversations, first and last names will appear with each submission to CBC/Radio-Canada's online communities (except in children and youth-oriented communities). Pseudonyms will no longer be permitted.

By submitting a comment, you accept that CBC has the right to reproduce and publish that comment in whole or in part, in any manner CBC chooses. Please note that CBC does not endorse the opinions expressed in comments. Comments on this story are moderated according to our Submission Guidelines. Comments are welcome while open. We reserve the right to close comments at any time.

Become a CBC Member

Join the conversationCreate account

Already have an account?

now