British Columbia

Canada Post targets super-mailbox thieves with bait mail

Canada Post says it is expanding the use of so-called bait mail in hopes of stopping mail theft in problem areas, such as Surrey, B.C.

Bait cars, bait bikes and now bait mail used to track thieves

Canada Post's bait mail nabs thieves

9 years ago
Duration 2:00
Crown corporation hopes it will stop mail theft in problem areas

Canada Post says it is expanding the use of so-called bait mail in hopes of stopping mail theft in problem areas, such as Surrey, B.C.

The Crown corporation says problems with community mailboxes, also known as super mailboxes, are rare across the country, but acknowledges incidents of theft and vandalism are troubling in parts of B.C.'s Metro Vancouver and Fraser Valley.

Canada Post spokeswoman Anik Losier said it's not clear why community mailbox theft is such a problem in B.C., but the Crown corporation is taking steps to reduce it, including replacing problem boxes with higher-security boxes and planting tracking devices in fake mail.

"The bait mail is intended to catch those who are doing criminal activities," Losier said. "We know that when they bring that mail with them, it enables our postal inspectors as well as police to catch them."

Canada Post has had success with bait-mail stings in the past and plan to keep them going, planting more tracking letters to help apprehend thieves.

"We've been working very successfully with local police," Losier told CBC News. "There's been a number of arrests but that doesn't mean the problem is solved, so we'll continue to have bait mail."

B.C. residents are concerned over the security of their mail as Canada Post moves to end door-to-door delivery and moves to install more community mailboxes. (CBC)

Losier couldn't say how many bait-mail operations have been run, or when they began, but a 2010 report from Surrey RCMP noted that the force instituted a successful bait mail sting with Canada Post in which 30 short-term surveillance projects of problem hot spots netted 39 arrests.

Losier said that overall, incidents of theft or vandalism across the country represent a fraction of a percentage point of all the mail that moves, but half of those incidents are reported in the Lower Mainland area.

The issue of mailbox security and mail theft is a growing concern for millions of Canadian living in urban areas, who will soon have their home delivery replaced with super mailboxes.

    The union representing postal workers says the theft problems will persist — unless the company reconsiders its plan to replace home delivery with super mailboxes in all urban areas.

    With files from CBC's Robert ZImmerman


    To encourage thoughtful and respectful conversations, first and last names will appear with each submission to CBC/Radio-Canada's online communities (except in children and youth-oriented communities). Pseudonyms will no longer be permitted.

    By submitting a comment, you accept that CBC has the right to reproduce and publish that comment in whole or in part, in any manner CBC chooses. Please note that CBC does not endorse the opinions expressed in comments. Comments on this story are moderated according to our Submission Guidelines. Comments are welcome while open. We reserve the right to close comments at any time.

    Become a CBC Member

    Join the conversation  Create account

    Already have an account?