More telcos complain about CRTC decision on wholesale internet rates

Shaw Communications Inc., Vidé​​​​​​​otron and Eastlink have joined major Canadian telecom companies that have expressed concern over the CRTC's decision to lower the prices that smaller internet providers have to pay them to use their networks.

Shaw, Vidé​​​​​​​otron, Eastlink follow Bell and Rogers in warning they may scale back investment

Canadian telecommunications companies don't like a recent CRTC decision that caps the amount they are allowed to charge third parties for piggybacking on their networks. (Cole Bennetts/Bloomberg)

Shaw Communications Inc. and Vidéotron have joined major Canadian telecom companies that have expressed concern over the CRTC's decision to lower the prices that smaller internet providers have to pay them to use their networks.

Calgary-based Shaw warned Wednesday of long-term negative consequences from the decision to dramatically reduce the federally regulated wholesale broadband prices.

"In time, this decision will be seen as short-sighted, and have negative far-reaching consequences for consumers and for the future investment required to build network capacity in all parts of Canada," said company CEO Brad Shaw in a statement.

Eastlink Inc. executive vice-chair Lee Bragg said in a statement that the new rates cover only a third of its cost to deliver service and will impact its business in significant ways.

"We have consistently expressed concerns since the interim rates were set in 2016 about the impact that below-cost rates have on our ability to expand into new communities and to continue to deliver a robust and sustainable internet service."

Quebecor subsidiary Vidéotron also weighed in, expressing concern about the potential economic impacts from any delays in infrastructure investments.

Last week, the CRTC issued final rates that smaller providers like TekSavvy and Distributel have to pay the large telcos to use their broadband network after issuing interim rates in 2016.

The final rates set by the CRTC are 15 to 43 per cent lower than the interim rates for monthly capacity, and three to 77 per cent lower for access rates, while the interim rates were themselves up to 89 per cent lower than what the companies had hoped to charge.

The regulator said it set the rates lower to increase choice at lower prices and ensure a competitive marketplace across Canada.

Forced to compete

Bell Canada said on Monday it would cut back on a rural broadband expansion because of the decision, while Rogers Communications and Cogeco Communications expressed disappointment and said they were reviewing their options. 

Telus Communications declined to comment.

The federal government has promised to connect all households to broadband by the end of the next decade through $6 billion in planned spending. About 37 per cent of rural households have internet connections that meet the 50 megabits per second threshold needed to be considered broadband, compared to about 97 per cent of urban homes.

Navdeep Bains, federal minister of innovation, science and economic development, said in a statement earlier this week that he was "deeply disappointed" in Bell's decision to cut 200,000 homes from a wireless broadband rollout, but that he expects broadband infrastructure will continue to expand.

"This will not distract from our government's commitment to connect every Canadian to affordable high-speed internet by 2030, and I am confident new competitors will step up to make these investments."

Byron Holland, president of the Canadian Internet Registration Authority, said in a statement he was disappointed companies like Bell were shying away from competition.

"Companies like Bell have benefited from decades' worth of public subsidies and protections from competition, and now they're threatening to abandon rural Canadians because the CRTC is forcing them to compete."

Lower rates

The CRTC decision validated arguments by smaller players that the wholesale-based providers had been overcharging, said Andy Kaplan-Myrth, TekSavvy's vice president of regulatory and carrier affairs in a statement.

"For years, incumbent carriers inflated their wholesale rates and, as a result, TekSavvy and other competitive Internet service providers struggled to compete. TekSavvy has been ringing alarm bells about this for years."

Rogers said the retroactive rate change will cost it $140 million. Bell put its cost at $100 million, Vidéotron at $50 million, Cogeco at $25 million and Shaw at $10 million. Eastlink didn't put a dollar figure on its expected cost.

In comparison to the previous quarter's earnings, the amounts cited above translate to 24 per cent of Rogers' $591 million profit; 13 per cent of Bell's $761 million profit; 14 per cent of Cogeco's $182 million profit; and four per cent of Shaw's $229 million profit.

Videotron is a subsidiary of Quebecor Inc, which had a net income of $140 million in the last quarter.

The CRTC declared broadband internet a basic service in Canada in 2016, recognizing it as a fundamental part of Canada's future economic prosperity and global competitiveness.