Shaw internet, TV and phone service outage fixed

Shaw Communications Inc. says it has restored its internet, television and home phone services after an outage Thursday afternoon.

All customers are back online as of 3:20 pm PT

Some customers experienced an outage of their internet, television and phone services, Shaw says. (Jeff McIntosh/Canadian Press)

Shaw Communications Inc. says it has restored its internet, television and home phone services after an outage Thursday afternoon.

The company said all services were restored as of 3:20 p.m. PT.

The outage began at 12:27 p.m. PT. Shaw says it was due to a software failure during a routine upgrade to their network. The majority of the service's customers were back online by 2:30 p.m. PT.

Shaw offered customers an apology for the outage.