Who's going to fly the plane? Pilot shortage could get worse for regional carriers

A pilot shortage across Canada is causing some regional carriers to cancel flights, put less experienced pilots in the cockpit and has even had an impact on some air ambulance services.

New federal rules around pilot fatigue could increase problem

Flight schools are struggling to keep instructors as some airlines are desperate to hire pilots. (Kyle Bakx/CBC)

A pilot shortage across Canada is causing some regional carriers to cancel flights, put less experienced pilots in the cockpit and has even had an impact on some air ambulance services.

A combination of factors is causing the shortage — ever-increasing air travel by Canadians, a shortage around the world and a large number of pilots reaching retirement.

A soon-to-be released report by the Canadian Council for Aviation and Aerospace says Canada should be producing an extra 300 pilots a year to meet demand of a growing air travel industry. 

Furthermore, the report warns demand for new hires for expansion and replacement of retirees could mean a shortfall of 6,000 pilots by 2036.

"Having fewer and fewer pilots to draw from, sooner or later the operators are going to have to start cutting routes," said Mike Doiron, an aviation consultant and CCAA representative.

"Those seats are going to be sold at a premium because you will have more people wanting those seats, so the end result is the cost of flying, I would suggest, is inevitably going to go up."

Some in the industry say flight schools should be producing twice as many pilots to meet demand. 

New federal rules around pilot fatigue could make the problem worse as airlines may have to hire substantially more pilots to maintain current flight schedules, industry representatives and observers say.

The shortage is hitting regional carriers harder because the national airlines have an easier time hiring pilots. Most pilots aspire to fly their large jets, which travel faster and at higher altitudes, and the compensation scale is more lucrative in the later stages of a career. 

It ends up affecting the flying public. They have a lot of cancelled flights.- Terri Super, Super T Aviation

Pilots at Thunder Bay-based Bearskin Airlines traditionally fly for the company for two or three years before moving on to work at larger airlines. These days, they usually only stay for six months before they're scooped up.

March 2017 was a particularly bad month for Bearskin as 10 of its 50 pilots on staff were plucked by national airlines, Bearskin admits it's losing pilots at a "crazy rate" and turnover is not improving.

"It tightens up our scheduling, it means we pay overtime," said Trevor Gavinchuk, a pilot and director of flight operations with Bearskin. "The rest of the pilots pick up the slack that month or two it takes to get people trained."

So far, the airline has not had to cancel flights, but it's a real possibility in the future. 

'Constant recruitment'

"It has gotten worse in the last five years," said Gavinchuk. "It's constant recruitment." 

Bearskin isn't alone as airlines across Canada drop their experience requirements for new pilots and spend more money on recruitment and training. Its new pilots now must have 750 flying hours instead of 1,000.

Over the last 10 years, air passenger travel in Canada has grown by 3.6 per cent on average, according to Transport Canada

In the face of the pilot shortage, some airlines haven't been able to avoid grounding flights.

Mississauga, Ont.-based Air Georgian, which operates under the Air Canada Express banner, has had to cancel flights because of the pilot shortage, When there are cancellations because of poor weather, the airline struggles to catch up since there aren't fresh crews available to call in.

"With every airline hiring right now, there is a lot of competition out there," said Troy Stephens, vice-president of flight operations at Air Georgian.

ATAC's John McKenna on national carriers raiding smaller airlines for pilots.

6 years ago
Duration 0:59
The pilot shortage has led to cancelled flights, less experienced pilots, and even impacts to some medevac services.

Not only is there competition for pilots in Canada with air travel expanding in the country, but international airlines are also looking to hire Canadian pilots.

"The competition never used to be like it is all around the world. You have Amazon buying Airbuses, Vietnam putting in crazy orders, the Middle East buying hundreds," said Stephens. "They're paying big dollars to get our pilots who speak English and have experience."

A few decades ago, those in the industry say pilots needed upwards of 5,000 flying hours before a national airline would consider hiring them. Now the threshold is substantially lower. Recent job postings at WestJet Encore, for instance, only required 1,000 hours.

WestJet and Air Canada declined interview requests.

In a statement, WestJet said it is hiring "as we always have been."

Air Canada receives "thousands of applications far exceeding vacancies in every round of pilot hiring," it said in a statement. Its pilots must have a minimum of 2,000 to 3,000 hours of flying time.

Plight of flight schools

Flight schools are feeling the pinch as airlines hire away their instructors and find that replacing them is difficult.  

Three weeks after Medicine Hat, Alta.-based Super T aviation posted an instructor position opening on an industry job board, there were no responses. Owner Terri Super says airlines can't keep hiring instructors or else the industry could implode.

"They just can't continue to take everybody and leave no one behind with any experience or depth to teach the next generation. We just can't do it," said Super. 

'They just can't continue to take everybody and leave no one behind with any experience or depth to teach the next generation,' says Terri Super, owner of Super T Aviation, about airlines hiring instructors away from flight schools. (Kyle Bakx/CBC)

Canada likely produced about 1,000 pilots in 2017, by her count, although half of them are international students who often don't stay after graduation. 

"The airlines have projections to take over 1,200 [pilots]. So right there is a deficit," she said.

"The airlines can't get the quality and experienced people they want, so they take from the smaller operators, so now the smaller operators don't have experienced people they can keep, so the industry takes from the flight training industry which means there are no flight instructors to train the upcoming commercial pilots," she said.

She says the experience level of instructors and pilots gets watered down. While Super doesn't have safety concerns, she knows of at least one regional carrier that has strict restrictions on its pilots to compensate for their inexperience. If there is any type of bad weather, the flight is cancelled.

'Cancelled flights'

"It ends up affecting the flying public," said Super. "They have a lot of cancelled flights."

In 2016, less than 1,200 commercial pilot licences were issued, a drop of 28 per cent  from the 2009 peak of 1,645, according to the CCAA.

The medevac industry has not escaped the impacts of the shortage. Ornge, which provides emergency and urgent patient transportation services in Ontario, has occasionally had to ground some of its planes and rely on slower types of transportation such as helicopters and ground ambulances.

Ornge will use helicopters and land ambulances if one of its planes is grounded because of a pilot shortage. (Tony Smyth/CBC)

"Have their been some delays? Yes, but we've never been in a situation where we're simultaneously out of service across the province. We're fortunate to be able to cover everything," said Rob Giguere, a pilot and executive with Ornge.

Ornge also relies on private contractors when it is short of pilots to fly their own airplanes. 

New rules

Canada's pilot shortage could become worse because of proposed federal guidelines around pilot fatigue.

Transport Minister Marc Garneau has said Canadian travellers have the right to expect their pilots to be in good physical and mental shape while on the job.

However, the airline industry says those guidelines are unnecessary and would force carriers to hire upwards of 30 per cent more pilots to maintain current service levels.

"Basically, [it would be] increasing the pilot shortage dramatically," said John McKenna, president of the Air Transport Association of Canada. "So we're saying, how is that going to improve safety?"

Some carriers could cut routes to some regional airports because of the added expenses.

"If there is a shortage of pilots, there are fewer planes flying. Fewer planes means fewer routes," said McKenna.

"It has a major impact mostly on the smaller communities because they are served by regional carriers and they are feeling the pinch more than the larger carriers are."


Kyle Bakx

Business reporter

Kyle Bakx is a Calgary-based journalist with the network business unit at CBC News. He files stories from across the country and internationally for web, radio, TV and social media platforms. You can email story ideas to