Business

Peloton recalls 2 treadmills — 1 for injuring children, 1 for falling touch screens

Peloton is recalling its treadmills, including about 5,400 in Canada, due to safety issues. One model, not available in Canada, has made headlines for pulling children and pets underneath it, while the model sold in Canada has a screen that can come loose and fall to the ground.

1 child has died and 29 others suffered cuts, broken bones and other injuries due to Tread+

A Peloton logo is pictured on the company's stationary bicycle in 2019. Peloton is recalling its treadmills after one child died and 29 other children suffered injuries from being pulled under the rear of the treadmill. It is also recalling a treadmill sold in Canada that has a touch screen that can loosen and fall to the ground. (Jeff Chiu/The Associated Press)

Peloton is recalling its treadmills, including several thousand in Canada, due to safety issues. 

The company's Tread product has a touch screen that can detach and fall, posing a risk of injury, the U.S. Consumer Product Safety Commission said on Wednesday. About 5,400 were sold in Canada, the commission said.

The commission said the company is aware of 18 reports of the screen loosening and six where it fell off. The recall notice said those incidents resulting in minor injuries including abrasions, and various cuts and bruises in the U.S.

A spokesperson for Health Canada confirmed to CBC News that it is aware of 83 instances related to the Peloton Tread, including three injuries, which the agency described as "minor."

The recall was announced simultaneously with a separate recall of the Tread+ treadmill, which has made headlines because children and pets can be pulled underneath it. The Peloton Tread+ is not available in Canada.

One child has died and 29 other children suffered cuts, broken bones and other injuries due to the Tread+. In total, the commission said that Peloton received 72 reports of adults, kids, pets or other items being pulled under the treadmill.

The recall comes after the safety commission warned last month that people with children or pets should immediately stop using Peloton treadmills and posted a video on YouTube of a child being pulled under the treadmill.

CEO says company 'made a mistake'

At the time, Peloton pushed back against the safety commission, saying the warning was "inaccurate and misleading" and that there was no reason to stop using the machines. CEO John Foley also said he had "no intention" of recalling the treadmills.

In a statement Wednesday, Foley apologized and said the company "made a mistake" in its initial response to the safety commission.

The Peloton Tread, shown here in a promotional image, has a touch screen that can detach and fall, posing a risk of injury, the U.S. Consumer Product Safety Commission said on Wednesday. About 5,400 were sold in Canada. (onepeloton.ca)

Shares of New York-based Peloton Interactive Inc. sunk more than 14 per cent to $82.78 US after the recall was announced Wednesday, its second-biggest percentage decline.

The commission said consumers should immediately stop using the recalled treadmills and contact Peloton for a full refund.

In the case of the Tread model, Peloton is offering consumers who do not want a refund the option of waiting for a free inspection and repair that will secure the touchscreen to the treadmill.

With files from The Associated Press

Add some “good” to your morning and evening.

A variety of newsletters you'll love, delivered straight to you.

Sign up now

Comments

To encourage thoughtful and respectful conversations, first and last names will appear with each submission to CBC/Radio-Canada's online communities (except in children and youth-oriented communities). Pseudonyms will no longer be permitted.

By submitting a comment, you accept that CBC has the right to reproduce and publish that comment in whole or in part, in any manner CBC chooses. Please note that CBC does not endorse the opinions expressed in comments. Comments on this story are moderated according to our Submission Guidelines. Comments are welcome while open. We reserve the right to close comments at any time.

Become a CBC Member

Join the conversationCreate account

Already have an account?

now