Hyundai, Kia to pay owners for bogus fuel efficiency claims

A total of 172,000 drivers can expect to get a credit card loaded with cash for gasoline after Hyundai Auto Canada Corp. and Kia Canada Inc. admitted today that their cars aren't as fuel efficient as advertised.
Kia and Hyundai will reiumburse Canadian drivers with cards for free gas, after admitting their fuel efficiency claims were wrong. (Mark Bugnaski/Kalamazoo Gazette/Associated Press)

Hyundai Auto Canada Corp. and Kia Canada Inc. announced today they will reimburse drivers who bought 13 different car models from them between the 2011 and 2013 model years, because an error at the companies' testing facilities in Korea caused the company to think the cars are more fuel efficient than they are.

The companies said in a release that 172,000 cars across Canada are affected.

On average, the fuel consumption across all Kia and Hyundai cars is actually 0.3 litres higher per 100 kilometres than advertised — meaning if your car allegedly can go 100 kilometres on 10 litres of gas, chances are it will actually use 10.3 litres to do that trip.

Compensation details

Full information about the program and what vehicles qualify is available at and, and details will be updated to this CBC News story as they become available.

Both companies have implemented a comprehensive reimbursement program to any current or former owners of the cars in question.

Owners will get a credit card loaded with cash to cover the extra fuel they have had to buy. How much the card will have on it is based on the average fuel price where they live, and how much the car was driven.

Drivers will get gas card

Drivers will also get a 15 per cent top-up to compensate them for the inconvenience, the companies say.

"We are very sorry about the errors and we are committed to making sure the owners of every affected Hyundai vehicle are fully compensated," Hyundai Canada CEO Steve Kelleher said.

"Kia Canada deeply regrets that this situation has occurred and will ensure all affected Kia customers will quickly receive fair compensation," Kia Canada CEO William Lee added.

The companies say the fuel consumption rating discrepancies came from procedural errors during a process called "coast down" testing at joint testing operations in Korea.

The move came about as a result of an investigation from the U.S. Environmental Protection Agency. The agency says their investigation is ongoing, but won't comment on whether any additional fines might be forthcoming.

Worldwide, some 900,000 cars are affected. The payments, which will be made annually for as long as people own their cars, are likely to cost the companies hundreds of millions of dollars.


  • An earlier version of this story reported 2010 and 2012 model years were affected. In fact, it's 2011 through 2013 model year cars that are affected.
    Sep 13, 2013 10:04 AM ET

With files from The Associated Press