Supply chain crunch could threaten holiday wish lists

Retailers are warning of inventory shortages closer to the holidays amid ongoing problems in manufacturing and shipping due to the pandemic.

Shoppers urged to plan ahead for possible toy shortages

How COVID-19 is leading to long waits and empty shelves this Christmas

2 years ago
Duration 2:08
The COVID-19 pandemic is having a ripple effect on global shipping systems, meaning high-demand gifts could be in short supply this holiday season.

It's not even Halloween yet. But to avoid any disappointment come December, retailers are urging consumers to get started on their holiday shopping.

"I would say get your kids to write their Santa Claus letters early and get them in the mail by October … because we don't know where inventory is going to be," said Sam Care, owner of Playful Minds, a Toronto toy store.

Care has received just 40 per cent of the products she's ordered amid global delays in manufacturing and shipping. She says toys that are usually delivered in days are taking much longer to arrive.

"This year it's been weeks. I mean, two months, three months," Care said.

"It's been very challenging trying to get inventory in."

Sam Care runs Playful Minds toy store in Toronto. She's having trouble getting inventory due to the pandemic. (Nisha Patel/CBC)

Getting those presents under the tree this year is harder than it normally is because the pandemic has thrown a wrench into global supply chains — the complex process of getting consumers goods from where they are made to where they are sold.

Pandemic strained global supply chains

The problems started in manufacturing last year when factories across Asia were forced to shut down due to COVID-19 outbreaks. 

As goods piled up, demand for shipping containers soared — and shipping companies started raising prices. 

Rates for the route from China to the west coast of North America have jumped to more than $20,000 per shipping container, compared to $4,500 a year ago, according to, a global freight booking platform.

Meanwhile, widespread labour shortages meant not enough workers to unload those container ships. That's causing record backlogs at ports on the West Coast, which is delaying goods from being loaded onto trucks to get on store shelves.

A container ship is being unloaded at the Port of Vancouver. Supply chain issues have caused record backlogs at North American ports. (Ben Nelms/Bloomberg)

Kai Huang, an associate professor of operations management at McMaster University in Hamilton, Ont., said problems created by the pandemic underscore the fragility of the supply chain.

"When a disruption happens, certainly you find you have no backup plan for the disruption," Huang said.

"I think that in the future, people will add more capacity into the supply chain … even some redundancies, to make the supply chain more robust and less risky."

Plan ahead 

Logistics experts expect the supply chain problems will take months to iron out. That means during this year's holiday shopping season, consumers can expect to have less choice — especially when it comes to the most popular toys.

"Some of those items are going to sell out even faster. They're going to be replenished even slower. They're going to be harder to find," said Andrew Wagar, spokesperson for the Canadian Toy Association.

The supply issues are extensive and will impact not just toys, but other holiday gift favourites, including video game consoles, board games and books.  

Shoppers may pay a higher price tag this year, as inflation picks up and retailers pass on their own higher costs to customers. Wagar also predicted that waiting for a deal may not be the best strategy.

"Consumers over the years have gotten used to big sales during the holiday season … I think what can be expected is some of those may not be available."


Nisha Patel is a senior business reporter with CBC News. She's been reporting on business and economics for more than a decade and has lived and worked in New York City, Edmonton and Calgary. She lives in Toronto with her husband and two kids. Find her on Twitter @nishapatel.

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