Dianne Buckner

Dianne Buckner has reported on entrepreneurs for two decades. She hosts Dragons' Den on CBC Television and is part of the business news team at CBC News Network.

Latest from Dianne Buckner

Kids Help Phone counsellors say they see improvements to formerly 'toxic' work environment

Counsellors at Kids Help Phone, the 24-7 crisis line for youth in distress, say complaints about the charity's management style have been largely addressed since they were brought to the attention of CBC's Go Public last November. At the time, some current and former employees said unrealistic demands and excessive scrutiny were damaging their ability to do their job.

Why small businesses say they need Ottawa's help to get some relief on credit card fees

Canadian small business owners say they are paying higher fees to process credit card transactions online. They say the federal government needs to step in and take urgent action to help them make it through the pandemic.

Father-son team allege Tim Hortons took their COVID-safe lid applicator idea

A father-and-son team of rookie inventors say they pitched their patent-pending COVID-safe lid applicator to Tim Hortons, and got a good response. But after the deal fell apart over a price dispute, they say the chain took their idea without paying a cent.

His bank raided his account to cover a payment made to scammers

A Toronto man fell victim to a job scam, but was even more shocked when his bank, Scotiabank subsidiary Tangerine, took some $3,000 from his account to make up for what it lost to the fraudsters. Go Public investigated banking rules that allow seizure of funds from different accounts.
Go Public

Calls to Kids Help Phone have surged. Now some counsellors are making a distress call of their own

Kids Help Phone has given mental health support to millions of young Canadians over its 30-year history. But now some current and former counsellors are going public about the helpline's working conditions. They say staff are being micromanaged, burning out, and it is affecting the quality of care.

Owner of all-electric Nissan Leaf frustrated by difficulty of getting new battery

Three years ago, Clayton Brander of Powell River, B.C., bought a used 2013 Nissan Leaf, motivated by a keen interest in sustainability. He loves the electric vehicle, but the battery is starting to fade - and getting a new one has been difficult.  

Toxic tech? Meet the Canadian investors who won't put their money into Facebook or Amazon

A growing number of investors want to avoid Facebook and Amazon, despite those companies' outstanding performance on the stock exchange. 'Big Tech' firms are now in the company of tobacco, weapons and polluting companies as stocks that conscientious consumers aim to avoid.

COVID-19 has doggy demand soaring and scammers taking advantage

Canadians have gone wild for pets during the pandemic. Kennels that sell purebreds along with humane societies and rescues are all reporting huge demand. But now not only have prices gotten out of control, scammers are moving into the marketplace.

Demand for sports equipment and home gyms booms as Canadians prepare for pandemic winter

Canadians learned a lesson in the spring, when sports and fitness equipment became a scarce commodity due to the pandemic. As winter approaches, many are buying now for the season ahead, driving up prices for used goods and prompting retailers to start wait lists.

Canada's biggest mall owner gambled on American Dream. Then came COVID

The owners of the West Edmonton Mall mortgaged that property along with a second megamall, in order to finance a third, the new American Dream outside of Manhattan. The timing couldn't have been worse, with COVID arriving days before a planned grand opening. Now behind on mortgage payments, can the wealthy Edmonton family maintain control of their empire?