Aaron Saltzman

Senior Reporter, Consumer Affairs

Aaron Saltzman is CBC's Senior Business Reporter. Tips/Story ideas always welcome. aaron.saltzman@cbc.ca twitter.com/cbcsaltzman

Latest from Aaron Saltzman

Rogers offering free cellphone delivery, setup service — but will it work?

Rogers is offering a personalized, delivery and setup service for new cellphones. It continues the trend of retail moving from bricks and mortar to on-demand home service. But will it change the company's image when it comes to customer service?

Are Canadian car owners being misled about how often a vehicle needs to be serviced?

A class-action lawsuit claiming Canadian car owners are being misled about their vehicle's maintenance schedule is raising questions about how often drivers need to service their cars or even change the oil.

Tim Hortons pulls Beyond Meat products from Canadian locations outside B.C., Ontario

Tim Hortons is pulling Beyond Meat products from Canadian locations outside Ontario and B.C., but the parent company of the fast-food chain says it may bring the plant-based protein foods back later if there's enough demand.

Companies look to cash in on out-of-this-world profits in new space economy

The commercialization of space involves some staggering numbers, much as $1 trillion US per year by some estimates. Canada is finding lucrative off-earth business opportunities.

Why life-saving improvements to car safety have benefited men more than women

New research shows that while cars are safer than they've ever been, women are at greater risk of suffering serious or fatal injuries in a collision compared to men. A big reason why, experts say, is automotive safety tests are conducted almost exclusively with crash test dummies modelled after men.

New type of retirement plans cut risk of outliving your money — but there's a catch

There is now a simple, cost-effective way to allow you to enjoy your early retirement years and not have to worry about outliving your money. It's called a deferred life annuity. It's a way to give people who reach a certain age income for life, at a fraction of the cost of a traditional annuity.

Why some say latest spectrum auction won't do much to lower your cellphone bill

The federal government says the results of this week's spectrum auction — frequencies needed for the next generation of mobile devices —  created more competition in Canada's wireless industry. But some experts and small wireless rivals disagree.

Concerns rising over global helium shortage

Helium supplies are shrinking and prices are skyrocketing, creating problems well beyond party balloons because of the versatile gas's use in everything from MRIs to smartphone manufacturing.

Proposed new CRTC rule changes could lead to cheaper wireless plans, upstarts say

A new government directive to the CRTC telling the regulator to focus more on competition, innovation and consumer interest could mean cheaper wireless plans in Canada within two years, says the head of an upstart trying to break into the market.

Deciem founder Brandon Truaxe dead at 40

Brandon Truaxe, the founder of Canadian skin care company Deciem, has died.

The race is on to build a better shoelace — and companies are stepping up

There are suddenly plenty of new options for people to choose from when it comes to tying — or not tying — their shoes.

VMedia to go public in proposed reverse takeover of junior oil company Phoenix

VMedia, the upstart internet and cable provider known for lower prices and a legal spat with rival Bell, is moving to become a public company. The move would open up opportunities to expand, possibly providing more choice to consumers beyond the Big Five telcos.

Estée Lauder seeks to kick Deciem founder out of cosmetics company

Estée Lauder has launched legal action against Canadian cosmetics company Deciem, after the latter's CEO said he would temporarily shutter his stores because of widespread fraud.

Canadian skin care company Deciem closes stores — for now

Deciem, the upstart Canadian company behind the hugely popular The Ordinary Skin Care line, has closed its stores because of what the chief executive says is criminal activity within the company. But Brandon Truaxe has made outlandish claims in the past, prompting some to question whether this latest news is all an elaborate marketing stunt.

Netflix for cars? Subscription services changing how people get behind the wheel

Car subscriptions are kind of like a lease; but one monthly fee covers the cost of the vehicle, maintenance, insurance and repairs. You can swap cars and pause or cancel a subscription at any time. Could actually owning a car become a thing of the past?