Our promise to Canadians

Our promise to Canadians
How and why we collect your data 1:57

As Canada's national public broadcaster, CBC/Radio-Canada connects with Canadians and reflects the diversity of communities from coast to coast to coast. Canadians are at the heart of what we do.

In digital terms, this relationship translates to an exchange of data between you (the user) and us (the broadcaster). We take great care in our management of data to ensure Canadians have secure, engaging experiences when sharing information with us.

To maintain your trust in us, CBC/Radio-Canada undertakes to:

  • Be transparent with you about data collected and how it is used;
  • Protect your information;
  • And, enable you to browse our digital products safely.

We have taken steps to protect the personal information we collect, in accordance with the Privacy Act and our policy on Personal Information and Privacy Protection, such as encoding passwords and using secure protocols (HTTPS) for all communications containing personal information.

What is your data used for?

The data collected is analyzed to develop content and products that match your interests and preferences. The data is used to optimize and enhance digital products and improve the user experience. It may also be used to recommend content based on your interests.

In other words: we want to know what you're interested in, not who you are.