Does Your Repairman Know What He's Doing? A New CBC Marketplace Investigation Reveals The Disappointing Truths

Sep 18, 2012

The latest edition of When the Repairman Knocks airs on CBC News’s MARKETPLACE
Friday, Sept. 21 at 8 p.m. (8:30 NT) on CBC-TV

September 18, 2012 - Incompetence and inexperience: traits all too common in the repairman business, as revealed in the latest edition of MARKETPLACE’s When the Repairman Knocks, Friday, Sept. 21 at 8 p.m. (8:30 NT) on CBC-TV.

MARKETPLACE is back at it again, wiring up homes with hidden cameras, rigging an everyday and simple house problem, and inviting repairmen in to diagnose it. This isn’t rocket science. Yet too many repairmen fail the test. This week is all about backyard pools and common fixes. In the pool business, any type of handyman can show up: some qualified, some not. Can Canadians trust them to do it right? Is your money well spent? When it comes to looking for skilled people to fix a pool, MARKETPLACE didn’t find much depth. 

MARKETPLACE is Canada’s consumer watchdog, and we’ve got your back. When the Repairman Knocks airs Friday, Sept. 21 at 8 p.m. (8:30 NT) on CBC-TV; Sept. 22 and Sept. 23 at 5:30 p.m. ET on CBC News Network.  In advance of the broadcast, watch When the Repairman Knocks online, for review purposes only, by contacting Melissa Prince ( for the link and password.

Winner of the 2011 Gemini Award for Best News Information Series, MARKETPLACE airs Fridays at 8 p.m. (8:30 NT) on CBC Television. MARKETPLACE also airs Saturdays and Sundays at 5:30 p.m. ET on CBC News Network. For more information on MARKETPLACE, visit our website at, join us on Facebook and follow us on twitter: and Executive producer is Tassie Notar.

About CBC News For more than 75 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio,, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.

For further information, or to request interviews, contact:
Melissa Prince, Veritas Communications
o) 416-482-2669
c) 647-205-4744
Corey Black, News and Current Affairs Publicist, CBC
o) 416-205-8710
c) 647-221-4133