BROADCAST DATE : Jan 10, 2020

Locksmith ripoffs: Fake listings and reviews

Who do you call when you’re locked out of your home? A locksmith. But industry experts tell us some of them are duping customers with the promise of a quick and cheap fix, only to end up ripping you off. CBC Marketplace uncovers a network of fake local business locations and fake five-star reviews cluttering Google Maps in the Greater Toronto Area. We rig up a house with hidden cameras to test locksmiths advertising their services online, and expose how some companies use low prices, fake names, fake addresses and fake reviews to lure you in.